Michael Mitchell
GBThe entire process was easy and any… The entire process was easy and any study material that is needed is made available at reasonable prices.
Aubrey King
GBNever got my practice test results I had to reach out 3 times by email, and 5 by phone. I purchased a practice test and never got my results. I tried to get a refund and was dismissed several times. Finally after my 6th call and being put on hold I was told that because I took the test I could not get a refund, even though I never got my results!
Matt Jerome
GBGreat Job! I feel your test prep is better than what I experienced through Kaplan. Thank you.
ClaraFaye Clapp
GBI got my second email within hours of… I got my second email within hours of taking my first exam!
Nat
GB2 Months of back and forth and still trying to take my RE test I submitted my paperwork with the payment information and they sent the link for registration, but when I attempted to schedule the test, an error popped up. I called in 8 times over 3 weeks as I was told repeatedly, 'give it 48 hours and it should be resolved.' What PSI didn't do was process my payment. Once they did, I called to schedule the test, and the person who did it listed me for both the state and national test, when I only needed the State. I called again to make sure that I could take just the State as I am being licensed for a second state and already took the national test. The person said you will be fine and can just take the state and show the waiver you have to the proctor. Test day was today and there was no surprise when the proctor said you need to take both exams. I called the support while still on the line with the proctor and the support said we can't do anything you should have called earlier. This is when my head just about popped off. I suggested they go back through all of their transcripts to understand the number of calls and requests to make sure this was only the exam I needed. Now I have to wait 24 hours to reschedule my test. 2 months of trying to get a career change underway and PSI has made it nothing but a challenge. The bright side is I have plenty of stories that you can't make up and hope to use as comedy content.