Brainly

Bowery 161, 10002, New York, United States
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1.15
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

0.00%

1

95.00%
About Brainly

Brainly is an educational technology company based in New York City, New York, United States. If you need help, send an email to contact@brainly.com.

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Croslee Tryon
GB

DO NOT SIGN UP FOR THE TRIAL. Would give 0 stars if i could. I signed up for the free 7 day trial then cancelled it two days later. little did I know I got charged 96$ without my permission. I contacted my bank, PayPal, and brainly relentlessly only for them to tell me theres nothing they can do about it, not only that but their support team is extremely rude and the phone number doesnt work. Do not enter your payment info. DO NOT SIGN UP FOR THE TRIAL.

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Emily Collins
GB

Terrible Terrible! They charged me out of the blue for another year subscription when I never had my account on auto-renew. Then Denise refused me a refund because of their change in policy. I never received a renewal notice email either. I'm really disappointed and now I'm out 36$ and can't even use the app because it doesn't even know that I have an active subscription in iTunes.

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Aria
GB

No response I was charged on June 18 for a subscription that I didn’t know I was paying for. I requested a refund twice and got no response. Username: Unicornqueen4444 Update: While I do not appreciate the auto charge, they sent an email stating they issued a refund and it would take up to 10 days for the money to be added back to my account. Giving 3 stars because emails were finally responded to- but haven’t got the funds just quite yet. Update 2: Received refund on June 23, thanks Brainly team

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nathanmagnus
GB

Deleted my account after I already paid Tried getting refund for a service I didn't want nor subscribe for, received rude customer service. They told me they canceled my subscription renewal and that I'd have access to it for the rest of the year. I try to log into brainly only to see that my account no longer exists. So I paid for a service I can't even use for the remaining time I accidentally paid for. Horrible scummy company, take your money elsewhere

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Sharon Brenenstuhl
GB

Total scam Total scam! They charged me for an entire year. I contacted them and told them I did not sign up for this and refund me. This was immediately after being charged. They replied and told me they would cancel future charges but they won’t refund me for the year they charged me! SCAM! How is this legal that they can charge you???

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