Brainly

Bowery 161, 10002, New York, United States
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1.15
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

0.00%

1

95.00%
About Brainly

Brainly is an educational technology company based in New York City, New York, United States. If you need help, send an email to contact@brainly.com.

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Aria
GB

No response I was charged on June 18 for a subscription that I didn’t know I was paying for. I requested a refund twice and got no response. Username: Unicornqueen4444 Update: While I do not appreciate the auto charge, they sent an email stating they issued a refund and it would take up to 10 days for the money to be added back to my account. Giving 3 stars because emails were finally responded to- but haven’t got the funds just quite yet. Update 2: Received refund on June 23, thanks Brainly team

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Croslee Tryon
GB

DO NOT SIGN UP FOR THE TRIAL. Would give 0 stars if i could. I signed up for the free 7 day trial then cancelled it two days later. little did I know I got charged 96$ without my permission. I contacted my bank, PayPal, and brainly relentlessly only for them to tell me theres nothing they can do about it, not only that but their support team is extremely rude and the phone number doesnt work. Do not enter your payment info. DO NOT SIGN UP FOR THE TRIAL.

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Andrew Woods
GB

I have a subscription for the 10$ a… I have a subscription for the 10$ a month and I don’t use the app anymore, I cannot find a way to cancel my subscription, the site says I don’t have one and I can literally do nothing. Seems like they want you to forget about the subscription and have the money every month

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paula waldhoff
GB

What can be done about canceling a… What can be done about canceling a subscription. I was charged $10 dollars and I don't even have an account. It isn't "free" and I want to be sure I don't get charged again. No way to talk to a live person. You can cancel your account but not your subscription. I would love an email or text or some sort of communication. Looking into reporting this company at the government site Report Fraud.

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rekt
GB

Money-Hungry Dirtbags... This website had a great business model, just awful execution. You only get THREE free answers a day, then we have to pay a goddamn subscription for some basic answers!? Answers should be much more accessible, and we shouldn't need to buy a subscription for answers that aren't even that good... Also, the website layout is outdated, broken, and glitchy. Overall, this website can kick rocks...

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