Brainly

Bowery 161, 10002, New York, United States
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1.15
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

0.00%

1

95.00%
About Brainly

Brainly is an educational technology company based in New York City, New York, United States. If you need help, send an email to contact@brainly.com.

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Meredith “Merrie” Gramlich
GB

IMPOSSIBLE TO CANCEL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IMPOSSIBLE TO CANCEL NO CHILD SHOULD HAVE ACCESS TO THIS SERVICE MY SON ACTIVATED IT HE CANCELLED IT THINKING IT INDEED CANCELLED - BUT APPARENTLY YOU NEED TO CANCEL YOUR SUBSCRIPTION FIRST OR ELSE YOU GET CHARGED FOREVER MORE BC THEN YOUR ACCOUNT IS CANCELLEND AND YOUR SUBSCRIPTION CONTINUES FOREVER MORE BC YOU CAN'T LOGIN AGAIN... AND YOU CAN'T CONTACT CUSTOMER SERVICE IN ANY FASHION! IT IS RIDICULOUS- THIS CYCLICAL MADNESS.. I'VE BEEN TRYING TO CONTACT THEM OVER AND OVER AND IT IS GOING ON AND ON.... SO FAR BEEN CHARGE 160 ... SO FURIOUS!! DON'T DO IT!

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Phoebe Pham
AU

Horrendous Experience Absolutely unacceptable! I tried to reach the company via emails, phone, and everything with no response! The customer service is terrible, and this is just a way for the company to scam students, which is unbelievably unethical and evil! There's no notification saying the free trial is ending, and the homework answers are all wrong and trolls. I tried everything to get a refund, and they simply don't reply. Please give me a refund on bunrieucuabo022. I'm literally crying and begging you as I don't even have money for food, and you're making students like me suffer really bad.

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Gale Charles
CA

BAD EXPERIENCE I signed up for the 7 day trial period but expected the app to be more straight forward and simple. App did not meet my expectations. I tried canceling the subscription during the trial period, while doing so I got a notification I will receive an email 1 day before the cancellation date. I did not receive this email and my account was charged. I contacted Brainly right away but they refused to reverse the transaction. I wish I had taken the time to read other users experience before. I will rate zero if it was possible. I will not recommend based on my experience.

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nathanmagnus
GB

Deleted my account after I already paid Tried getting refund for a service I didn't want nor subscribe for, received rude customer service. They told me they canceled my subscription renewal and that I'd have access to it for the rest of the year. I try to log into brainly only to see that my account no longer exists. So I paid for a service I can't even use for the remaining time I accidentally paid for. Horrible scummy company, take your money elsewhere

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James
CA

Terrible Platform for Checking Answers I've been using brainly for the past week and here is my rather disappointing experience: For starters, lots of errors in answers, many simply unexplained, and trolls. Lots of respondents just type out a small answer with a lackluster explanation in the main answer column, and where they should explain they say : 'Please mark me as the brainliest' or something along those words. A few of them are just troll submissions too, not even answering the question asked. Verified members or teachers do answer right but such responses are few and far-fetched in comparison. Brainly really has to step up their moderation game.

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