James
CATerrible Platform for Checking Answers I've been using brainly for the past week and here is my rather disappointing experience: For starters, lots of errors in answers, many simply unexplained, and trolls. Lots of respondents just type out a small answer with a lackluster explanation in the main answer column, and where they should explain they say : 'Please mark me as the brainliest' or something along those words. A few of them are just troll submissions too, not even answering the question asked. Verified members or teachers do answer right but such responses are few and far-fetched in comparison. Brainly really has to step up their moderation game.
Meredith “Merrie” Gramlich
GBIMPOSSIBLE TO CANCEL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IMPOSSIBLE TO CANCEL NO CHILD SHOULD HAVE ACCESS TO THIS SERVICE MY SON ACTIVATED IT HE CANCELLED IT THINKING IT INDEED CANCELLED - BUT APPARENTLY YOU NEED TO CANCEL YOUR SUBSCRIPTION FIRST OR ELSE YOU GET CHARGED FOREVER MORE BC THEN YOUR ACCOUNT IS CANCELLEND AND YOUR SUBSCRIPTION CONTINUES FOREVER MORE BC YOU CAN'T LOGIN AGAIN... AND YOU CAN'T CONTACT CUSTOMER SERVICE IN ANY FASHION! IT IS RIDICULOUS- THIS CYCLICAL MADNESS.. I'VE BEEN TRYING TO CONTACT THEM OVER AND OVER AND IT IS GOING ON AND ON.... SO FAR BEEN CHARGE 160 ... SO FURIOUS!! DON'T DO IT!
Kaylaflores
GBWRONGFULLY CHARGED! SCAMMED!!! Tried to cancel my subscription SAME day of purchase because I got MULTIPLE questions on an important quiz. And was still unknowingly charged $39 Which is strangle because I didn’t click that option. Summer is over. I gave no classes for months. I am deeply angered and saddened. Tried to contact about canceling not going through and not answer days ago. Kaylaflores12 account name.
Gale Charles
CABAD EXPERIENCE I signed up for the 7 day trial period but expected the app to be more straight forward and simple. App did not meet my expectations. I tried canceling the subscription during the trial period, while doing so I got a notification I will receive an email 1 day before the cancellation date. I did not receive this email and my account was charged. I contacted Brainly right away but they refused to reverse the transaction. I wish I had taken the time to read other users experience before. I will rate zero if it was possible. I will not recommend based on my experience.
Emily Collins
GBTerrible Terrible! They charged me out of the blue for another year subscription when I never had my account on auto-renew. Then Denise refused me a refund because of their change in policy. I never received a renewal notice email either. I'm really disappointed and now I'm out 36$ and can't even use the app because it doesn't even know that I have an active subscription in iTunes.