paula waldhoff
GBWhat can be done about canceling a… What can be done about canceling a subscription. I was charged $10 dollars and I don't even have an account. It isn't "free" and I want to be sure I don't get charged again. No way to talk to a live person. You can cancel your account but not your subscription. I would love an email or text or some sort of communication. Looking into reporting this company at the government site Report Fraud.
Aria
GBNo response I was charged on June 18 for a subscription that I didn’t know I was paying for. I requested a refund twice and got no response. Username: Unicornqueen4444 Update: While I do not appreciate the auto charge, they sent an email stating they issued a refund and it would take up to 10 days for the money to be added back to my account. Giving 3 stars because emails were finally responded to- but haven’t got the funds just quite yet. Update 2: Received refund on June 23, thanks Brainly team
Croslee Tryon
GBDO NOT SIGN UP FOR THE TRIAL. Would give 0 stars if i could. I signed up for the free 7 day trial then cancelled it two days later. little did I know I got charged 96$ without my permission. I contacted my bank, PayPal, and brainly relentlessly only for them to tell me theres nothing they can do about it, not only that but their support team is extremely rude and the phone number doesnt work. Do not enter your payment info. DO NOT SIGN UP FOR THE TRIAL.
Taylor McDaniel
GBHaha what a joke this company is Haha what a joke this company is, doesn’t give the right answers then charges you $39 after the free trial after you canceled the same night you got the free trial because it was no help and a complete joke. Rude and disrespectful customer service.
nathanmagnus
GBDeleted my account after I already paid Tried getting refund for a service I didn't want nor subscribe for, received rude customer service. They told me they canceled my subscription renewal and that I'd have access to it for the rest of the year. I try to log into brainly only to see that my account no longer exists. So I paid for a service I can't even use for the remaining time I accidentally paid for. Horrible scummy company, take your money elsewhere