Donna
GBI have been trying to cancel this… I have been trying to cancel this subscription for months. I never get the reset password for my account and it continues to charge every single month. There is not number to call and every customer support email I send is an auto reply that always has the same reply! Worst service!
Gale Charles
CABAD EXPERIENCE I signed up for the 7 day trial period but expected the app to be more straight forward and simple. App did not meet my expectations. I tried canceling the subscription during the trial period, while doing so I got a notification I will receive an email 1 day before the cancellation date. I did not receive this email and my account was charged. I contacted Brainly right away but they refused to reverse the transaction. I wish I had taken the time to read other users experience before. I will rate zero if it was possible. I will not recommend based on my experience.
Sharon Brenenstuhl
GBTotal scam Total scam! They charged me for an entire year. I contacted them and told them I did not sign up for this and refund me. This was immediately after being charged. They replied and told me they would cancel future charges but they won’t refund me for the year they charged me! SCAM! How is this legal that they can charge you???
Meredith “Merrie” Gramlich
GBIMPOSSIBLE TO CANCEL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IMPOSSIBLE TO CANCEL NO CHILD SHOULD HAVE ACCESS TO THIS SERVICE MY SON ACTIVATED IT HE CANCELLED IT THINKING IT INDEED CANCELLED - BUT APPARENTLY YOU NEED TO CANCEL YOUR SUBSCRIPTION FIRST OR ELSE YOU GET CHARGED FOREVER MORE BC THEN YOUR ACCOUNT IS CANCELLEND AND YOUR SUBSCRIPTION CONTINUES FOREVER MORE BC YOU CAN'T LOGIN AGAIN... AND YOU CAN'T CONTACT CUSTOMER SERVICE IN ANY FASHION! IT IS RIDICULOUS- THIS CYCLICAL MADNESS.. I'VE BEEN TRYING TO CONTACT THEM OVER AND OVER AND IT IS GOING ON AND ON.... SO FAR BEEN CHARGE 160 ... SO FURIOUS!! DON'T DO IT!
rekt
GBMoney-Hungry Dirtbags... This website had a great business model, just awful execution. You only get THREE free answers a day, then we have to pay a goddamn subscription for some basic answers!? Answers should be much more accessible, and we shouldn't need to buy a subscription for answers that aren't even that good... Also, the website layout is outdated, broken, and glitchy. Overall, this website can kick rocks...