I have used Rype for 2 years I have used Rype for 2 years. I have both good experiences and bad experiences! Their customer service is so so. They're not so helpful. Their marketing and mindset are great. A lot of meaningful and motivational articles. Their teachers: Some are really cool and awesome. I have great moments with them. Some are so so. Not all of them are native. Their billing system is bad. They charged me a lot for no reason and refused to refund. Sometimes they charged me twice per month!!! I tried to ask why their customer support is not so good, so you know the result.

2 day no refund policy with no exceptions I tried it for a month and it wasn't for me. However, it is set to auto-renew by default and so it billed me for the next month (179.99). It hit my bank two days later and I contacted support and asked to get it canceled and refunded however they literally have a 2 day no refund policy with no exceptions. Very shady!!!

Deceptive billing practice. Beware! I signed up for a 7-day trial period with Rype in late December 2019. I signed up for several classes with two teachers. One of them repeatedly didn't show up for my classes. Within three days of signing up for the trial period, I went on the website to cancel my trial. I canceled the membership both via an email communication sent via Rype's website and via the "cancel membership" button on the billing page. I never booked a class since. I assumed that was the end of the matter. To my surprise, a few days later, Rype charged my credit card over $500! Their webpage states that they have a "no refund" policy. I filed a complaint with the BBB (which has a record of several other complaints regarding Rype's questionable billing practice). Be very careful with this company.

Great tool to learn a language with a real instructor! I love the site, it’s been invaluable in my language learning process, I find it to be really worth it personally. However, it could use some improvements with the functionality of the actual scheduling site. It’s a source of frustration for me.

I have been a Chinese teacher with them… I have been a Chinese teacher with them for more than one year. I don’t get lots of students, and so far, they have not paid me nothing. They used a booking system before the new one, but the classes I taught with the old system is not counted. I am so disappointed with their service. They try to get more students, but at the same time, they treat the Teachers like trash! Rype commented that they have contacted me privately, but I haven’t received any email or whatever from them except 70 dollar promotion Ad. I have submitted emails to Trustpilot, and they approved my review to show to people. Rype claimed that I am using fake alias, no, I am not fake. I taught many students from South America, USA, Mongolia etc on Rype. They keep lying. Now they even call me fake. Lol.