Cancellation Teachers are so cool and great but I have a majoe problem. I want to end my subscription but there is no cancel button. What should I do?

Deceptive billing practice. Beware! I signed up for a 7-day trial period with Rype in late December 2019. I signed up for several classes with two teachers. One of them repeatedly didn't show up for my classes. Within three days of signing up for the trial period, I went on the website to cancel my trial. I canceled the membership both via an email communication sent via Rype's website and via the "cancel membership" button on the billing page. I never booked a class since. I assumed that was the end of the matter. To my surprise, a few days later, Rype charged my credit card over $500! Their webpage states that they have a "no refund" policy. I filed a complaint with the BBB (which has a record of several other complaints regarding Rype's questionable billing practice). Be very careful with this company.

I have used Rype for 2 years I have used Rype for 2 years. I have both good experiences and bad experiences! Their customer service is so so. They're not so helpful. Their marketing and mindset are great. A lot of meaningful and motivational articles. Their teachers: Some are really cool and awesome. I have great moments with them. Some are so so. Not all of them are native. Their billing system is bad. They charged me a lot for no reason and refused to refund. Sometimes they charged me twice per month!!! I tried to ask why their customer support is not so good, so you know the result.

HUGE scam and the app provides no… HUGE scam and the app provides no contact to a real person or auto-bot to get a refund on what they steal for simply looking at the app, not purchase it, just open it and BAM money stolen.. DONT EVEN LOOK AT THE APP... Bad app and BAD PEOPLE

I was charged 115 dollars then a few… I was charged 115 dollars then a few days later was charged 295. I signed up to get one month free through jumpspeak and was charged the full price anyway. (295)I don't know what the 115 was for.I attempted to contact them twice through support email and have not received a response. They do not have a support phone number.