I was charged 115 dollars then a few… I was charged 115 dollars then a few days later was charged 295. I signed up to get one month free through jumpspeak and was charged the full price anyway. (295)I don't know what the 115 was for.I attempted to contact them twice through support email and have not received a response. They do not have a support phone number.

Excellent Teachers and Attentive Support Team Excellent teachers and attentive website support team. Rype's staff is very attentive and replies to emails quickly. I have found some very high quality teachers on the site, and scheduling is very easy. The system works really well now, the communication has gotten much better between teachers and students over the last year, (there were some bumps at the beginning) and I can tell Rype is working hard to make things run smoothly. Most importantly, I'm making progress in my learning.

Great tool to learn a language with a real instructor! I love the site, it’s been invaluable in my language learning process, I find it to be really worth it personally. However, it could use some improvements with the functionality of the actual scheduling site. It’s a source of frustration for me.

My recent experience with Rype was very good My recent experience with Rype was very good. I complained about an autopay and they agreed to refund what I no longer wanted to use. However I think the service needs to make it easier to modify/cancel its services and should send reminders about large upcoming payments. i.e. when a customer is signed up for large prepayments. Overall I have loved my teachers on Rype and strongly suggest you try as many as you like (respectfully) until you find the right fit for your personality and needs.

Deceptive billing practice. Beware! I signed up for a 7-day trial period with Rype in late December 2019. I signed up for several classes with two teachers. One of them repeatedly didn't show up for my classes. Within three days of signing up for the trial period, I went on the website to cancel my trial. I canceled the membership both via an email communication sent via Rype's website and via the "cancel membership" button on the billing page. I never booked a class since. I assumed that was the end of the matter. To my surprise, a few days later, Rype charged my credit card over $500! Their webpage states that they have a "no refund" policy. I filed a complaint with the BBB (which has a record of several other complaints regarding Rype's questionable billing practice). Be very careful with this company.