Quick and easy Jones School Supply Co, Inc. made my experience quick and easy. It took less than a few minutes and everything was accurate!

Great Service & Nice Product My ordering experience was very easy (over the phone). They were able to look up my order and imprinted wording from last year so that I could get exactly the same item as last year, but in different quantities. Shipping was very quick - my items arrived several days earlier than expected. The only reason I gave 4 stars instead of 5 is that the medallions I received are not all smooth on the edges - some are, but some have semi-sharp parts where the circle must have been trimmed irregularly or the casting overflowed slightly. For the price of the product and the event for which I am going to use them I'm not really worried about it, but I wouldn't be as satisfied if I needed them to look perfect. Last year's turned out better, so this batch may have just been a fluke.

Personal attention to a specific situation. After a miscommunication about being able to complete a purchase order transaction over the phone, the company made it right and got my items to me in time for my event. Remember a purchase order must be emailed or faxed. :)

I was disappointed with the outcome I have ordered from Jones for a few years now. We typically order custom red diploma covers with our name in black across the front in foil. We changed covers to black this time and was never asked about the foil color. We received black on black. The pictures on the web show all schools diploma covers in gold foil and I assumed they would be that way since I was not asked on the phone what color. I typically do re-ordering from the original order placed many years ago and was not aware that I PICK the color of the foil. When I called I was told that it was my choice in foil. It should have been communicated that way because now I have three boxes of diploma covers that I'm not very happy with.

Prices and service As a small business owner that works with children with learning disabilities, I find that your prices on rewards to be expensive. The cost of pins are ridiculous when you look at what they are actually made of and that they are mass produced. I believe you should not be required to purchase 100 to reduce your cost. Your shipping cost are high too. You never offer any sales either. The last time I ordered, I got the wrong thing. I ordered neck ribbons that say reading and I got red ribbons instead. I did not want to pay to return them.