Decided to order a night light for my… Decided to order a night light for my kiddo. The guys from customer support are very friendly, they helped me to choose the design and proceed with my order. The product is nice and shines perfectly the quality is perfect. BTW it has 2 modes, it's possible to power it with the batteries or with a usb cable. (The light comes with the cable, so there is no need to buy one) Perfect experience, great company. I recommend this company for purchase!!!

Despite two requests for updates on the… Despite two requests for updates on the status of my order and shipping I did not get any answers. I ordered this (no personalization) and it did not arrive in time for Easter. I have to check the post office to see if it's even here yet. I will be returning this item if and when it ever arrives.

Although the package was slightly… Although the package was slightly delayed do to International shipping, the item still arrived before the time I needed to Present it as a gift. Customer service is extremely easy to work with and helpful, Customer service had great communication and was a delight to work with. Great Customizable product. We will purchase again in the future for sure.

Poor customer service Poor customer service, took days to get back to me. When they finally did, told me it was going to take up to 17 business days to get my order when online and my order receipt it says 7-10. Then when I asked them to just simply cancel my order and refund me, they kept pushing me to try and keep it when I said multiple times I wanted a refund.

Terrible and dishonest I had to pay expensive custom fees (12 euros) when the package arrived in France though I had already paid shipping costs on the website. Of course, Childuniverse never said anything about such a fee when I purchased the item on their website and never answered to my email afterwards. I feel completely robbed.