Child Universe Wooden Name Puzzles I really like the Child Universe wooden name puzzles. They are great, beautiful learning toys for infants/toddlers. This is the third puzzle I order from them, and although there was a misunderstanding with this last order, the Child Universe customer support team was quick to respond and able to send me the correct puzzle.

Great experience Really happy with my purchase I did on etsy. I purchased a nursery wall mount bookshelf. The delivery was fast and the shelf was easy to build I highly recommend!

Terrible and dishonest I had to pay expensive custom fees (12 euros) when the package arrived in France though I had already paid shipping costs on the website. Of course, Childuniverse never said anything about such a fee when I purchased the item on their website and never answered to my email afterwards. I feel completely robbed.

Item Not delivered scam Ordered item to be delivered nov 7 on Etsy. Item was never delivered and never tracked in ups. They would not offer a refund only a discount on future purchase. They said their factory in Ukraine was destroyed but still have the crappy ethics to be publishing fast shipping for Christmas even though customer items ordered in October still haven’t been delivered. As far as I’m Concerned this is a scam

Poor customer service Poor customer service, took days to get back to me. When they finally did, told me it was going to take up to 17 business days to get my order when online and my order receipt it says 7-10. Then when I asked them to just simply cancel my order and refund me, they kept pushing me to try and keep it when I said multiple times I wanted a refund.