I like the name puzzle very much I like the name puzzle very much! The shipping was a bit long but this is understandable as the company is in Ukraine. Recomend!!!

Great quality Their customer service is very polite and friendly. They helped me understand their shipping and delivery process when I was wondering where my order was. I purchased two shelves for my newborns nursery and they are perfect. Worth every penny!

Poor customer service Poor customer service, took days to get back to me. When they finally did, told me it was going to take up to 17 business days to get my order when online and my order receipt it says 7-10. Then when I asked them to just simply cancel my order and refund me, they kept pushing me to try and keep it when I said multiple times I wanted a refund.

Can’t get a hold of customer support I ordered this a month ago, had express shipping (3-6 days) but haven’t received item. Got an email to review the item that hasn’t arrived which concerned me. Also the last update on the tracking was from over 2 weeks ago. I emailed support TWICE & haven’t gotten a response. I just want to make sure the item is actually on the way but it’s been impossible to get a response from anyone so writing this hoping it will help.

Great products and amazing customer… Great products and amazing customer service!! Everything we get from Child Universe is well made, safe for children and SO CUTE!! Plus their customer service is great - fast to respond, respectful and proactive. When a discount code advertised in the email did not work, I placed the ordered, emailed the Customer service and they came back to me fast, made calculations for missing 15% and gave me the refund. And all of that with being very polite. I highly recommened them!