NON-CUSTOMER SERVICE I bought a BREG shoulder pad from you. I called customer service during your listed hours of operation. Left a voicemail asking to be contacted on 20 SEP. I needed to return the item & place another order for the one that would work with my BREG Unit. I am STILL waiting for that call. Meanwhile, I must use & constantly replace melting ice packs. Thank you for NOTHING

Chris Olivares was my contact Chris Olivares was my contact. We communicated via email regarding a purchase to help relieve my mother’s chronic back pain. I did make an error with the order but was promptly contacted with instructions on how to complete it correctly to get what we needed. I felt Chris went above and beyond to help expedite the order. The Polar Care cold therapy machine has been just what Mom needed. Thank you!

The item I ordered was paid but never shipped… The item I ordered was not even shipped after 48 hrs, so I canceled the order. It simply disappeared from my account, but no money was returned. Customer service was not reachable. They are fraud. Don't buy from them

Order site is unclear on sizing method Order site is unclear on sizing method. Brace I received doesn't match picture of what was shown. I have called twice to arrange an exchange and had to leave message and no one has returned my call.

Since I've had issues with the Fuel &… Since I've had issues with the Fuel & brake system the manual was the only alternative to try and fix my Cagiva Super City 125 during COVID-19. The manual delivered everything I needed step by step. I made remarkable changes using the manual provided. Very good manual and a helpful experienced online staff that got me going in the right direction, awesome team.