customerKen
GBDisappointed in their web purchase… Disappointed in their web purchase service. When I showed up at the scheduled time to pick up a fridge I was informed that it was not onsite until tomorrow. Not what my paperwork said! I had rented a truck and drove 50 miles to the appropriate store for pickup only to find out it was in stock at a location closer to my home! I wasted 2 extra hours, fuel, and had to go back closer to pick up my purchase. Even the service manager said the website orders seem to have issues. Time to fix it!!
Barb Dagle
GBJen Hall is the reason I am responding Jen Hall is the reason I am responding We have used RC Willey for appliances ad flooring and more for our clients (we build custom homes). Brandon Oliviera was our sales person and he was phenominal but he left the store and we had no one to help us. So after MANY visits and calls to your store, we were told that our records were not found and we had no credits for rewards. Jen Hall ferreted out our accounts and helped us obtain a refund which was sitting on our account but not seen she helped us get our rewards from this last custom we are finishing which no one in Salt Lake City could do...so thank you Jen Hall for great work.
Las Vegas Kevin
GBBought a dishwasher I like buying appliances at RC Willeys because they have a bigger selection than other stores. They seem to have some models other stores don't carry. The salespeople are usually helpful. They have free delivery for appliances but charge way too much for set up. I just have them delivery it for free then hire a trusted person to install it.
Idaho
GBCynthia at the Boise location. Cynthia, in the Boise market made absolute difference in the purchase of our flooring. Her steadfast recommendations and knowledge led me to the product we installed. Despite the multiple samples we took home - her eye is spot on. If you need flooring, go see Cindy.
Kim McNeilly
GBWonderful!! Everyone was extremely helpful and delivery and set-up was a breeze. Loved the communication to get a more exact time of delivery as well! Loving our furniture and will keep using RC Willey