Denease
GBMy sales associate Scott S My sales associate Scott S. (at the Boise store) went above and beyond. He was amazing. He even followed through on the mistakes made by the sales associate in electronics and fixed that. Give that man a fat bonus. The only negative is having to wait for everything to come from Salt Lake. Merchandise on hand would be nice.
Clark Nicholson
GBKrista in flooring is just the best Krista in flooring is just the best. This is the third time we have returned to work with her. She is very knowledgeable about the carpeting and flooring available, understands our needs and is helpful in picking out something appropriate. And, she is very pleasant and easy to work with.
Pauline
GBI called to change the pick up location… I called to change the pick up location from Orem to Layton since I was not aware until after I placed my order online. Plus it’s too far of a drive for me living in Roy. When I called. customer service representative mentioned that it could be dropped off at my front door (at no cost) which I misunderstood when I placed my order what curbside drop off meant specifically lol! Customer Service representative was very friendly and helpful in a timely manner.
Rick
GBExcellent Service The store had a variety of kitchen appliances and Todd was familiar with differences between the brands and the way the product performs. We were treated with respect and and purchased the right product at a competitive price.
Barb Dagle
GBJen Hall is the reason I am responding Jen Hall is the reason I am responding We have used RC Willey for appliances ad flooring and more for our clients (we build custom homes). Brandon Oliviera was our sales person and he was phenominal but he left the store and we had no one to help us. So after MANY visits and calls to your store, we were told that our records were not found and we had no credits for rewards. Jen Hall ferreted out our accounts and helped us obtain a refund which was sitting on our account but not seen she helped us get our rewards from this last custom we are finishing which no one in Salt Lake City could do...so thank you Jen Hall for great work.