Angelic Sanchez
GBClearer communication requested... I ordered Crosley furniture pieces via the RC Willey website. They were delivered on a date that I was heading out of town and I got no delivery notification. Although I was provided with a tracking link, it was not clear that I would not be provided with a delivery notification. Both furniture pieces arrived unassembled. Not a problem but, it would have been good to know that this was the case before purchasing them. If all the aforementioned would've been communicated, I would be giving a 5 star review.
Idaho
GBCynthia at the Boise location. Cynthia, in the Boise market made absolute difference in the purchase of our flooring. Her steadfast recommendations and knowledge led me to the product we installed. Despite the multiple samples we took home - her eye is spot on. If you need flooring, go see Cindy.
Ronda Brown
GBOrem Utah appliance department Matthew in the appliance sales department in the Orem Utah store was awesome. He helped me every step of the way. And was the best. Even after I changed my mind on the model of my washer he had no problem re-doing the order. He did this with no hesitation and was happy to do it. Thanks Matthew
Jill
GBSalesman and delivery Sony 65” TV My salesperson Cad Hyde went above and beyond to make sure I was satisfied. He provided awesome customer service and ensured all my questions and concerns were taken care of through to the end. He had another salesman Nic Delgado finish because of family emergency, this salesman was great to work with also. After having a bad experience with Best Buy canceling my order the last minute and after looking at my bill they charged me more than what they told me the cost would be. So glad I went to RCW. Grant & Alex delivered my TV, installed wires behind the wall turned out perfect. They were very professional, great work team. Awesome experience all around! Love my 65” Sony, beautiful picture.
Denease
GBMy sales associate Scott S My sales associate Scott S. (at the Boise store) went above and beyond. He was amazing. He even followed through on the mistakes made by the sales associate in electronics and fixed that. Give that man a fat bonus. The only negative is having to wait for everything to come from Salt Lake. Merchandise on hand would be nice.