Kathie SBrown
GBAmazing experience every time we come… Amazing experience every time we come here. We’ve bought many items here. From couches to outdoor patio. Every sales associate we encounter is very polite and professional. We tell them what our ideas are and they present what they have. Everytime we come here, no problems or issues.
Unhappy Customer
GBDelivery guys are AWESOME! Delivery guys are AWESOME!! RCwillys systems are so messed up. I bought 3 washers and 3 dryers. They delivered 1 washer when they were supposed to deliver all 6. I had to call customer service to figure out why delivery guys only brought a washer. Second time they came to deliver the rest of washer and dryers no connection kits were on my ticket. Luckily AWESOME delivery guys brought connections kits because they noticed there weren’t any on ticket. I needed a stacking kit for my closet washer and dryer which they didn’t have with them. I had to call customer service again and service manager that was supposed to give me a call back didn’t. I then called my sales guy and he helped me get delivery guys to bring out stacking kit to finish the job. It shouldn’t have taken 3 trips for my purchase. Very sad RCwilly’s customer service isn’t what it used to be.
Gentry B
GBIt would have been nice to have this… It would have been nice to have this trash can container come with an actual insert. It would also be nice to know the dimensions this unit so you can purchase the right size bin for it
Barb Dagle
GBJen Hall is the reason I am responding Jen Hall is the reason I am responding We have used RC Willey for appliances ad flooring and more for our clients (we build custom homes). Brandon Oliviera was our sales person and he was phenominal but he left the store and we had no one to help us. So after MANY visits and calls to your store, we were told that our records were not found and we had no credits for rewards. Jen Hall ferreted out our accounts and helped us obtain a refund which was sitting on our account but not seen she helped us get our rewards from this last custom we are finishing which no one in Salt Lake City could do...so thank you Jen Hall for great work.
Jill
GBSalesman and delivery Sony 65” TV My salesperson Cad Hyde went above and beyond to make sure I was satisfied. He provided awesome customer service and ensured all my questions and concerns were taken care of through to the end. He had another salesman Nic Delgado finish because of family emergency, this salesman was great to work with also. After having a bad experience with Best Buy canceling my order the last minute and after looking at my bill they charged me more than what they told me the cost would be. So glad I went to RCW. Grant & Alex delivered my TV, installed wires behind the wall turned out perfect. They were very professional, great work team. Awesome experience all around! Love my 65” Sony, beautiful picture.