Quick shipping & saved me $$$ The part that I needed was shipped out quickly and was quite a bit cheaper than other suppliers that I shopped around at.

Easy website to navigate Easy website to navigate. Fast service. Was not the first place I tried to order from.

Satisfied I received the part in a timely manner, unfortunately it was not the part we needed and the one I do was out of stock. Just hoping to get one before winter. A year without hot water is disheartening but I'm keeping the faith with direct brand.

Did not keep shipping promise. I placed my order on November 24th around 12:30pm EST and paid for 2-day shipping. It says in the email that all orders placed before 2pm EST will ship same day. My order did not ship until November 27th and arrived November 29th. I emailed and asked if I could receive a refund on the shipping cost since I paid for 2-day shipping and ordered early enough for it to be shipped same day, but it was not, and I have not received any communication back.

I fixed my pressure smoker with the 250 watt igniter. I ordered a 250 watt igniter to fix my Gourmia electric pressure smoker. I received it in a timely manner. 📦 I popped it into the smoker and put it back together and smoked a rack of ribs and two pork tenderloins. 🥩🍖 I took one bite and my mouth was filled with that instant smoky flavor that everyone craves. 😆🤪 It works as advertised. I should order another one and keep it as a backup.