Quick shipping & saved me $$$ The part that I needed was shipped out quickly and was quite a bit cheaper than other suppliers that I shopped around at.

Easy website to navigate Easy website to navigate. Fast service. Was not the first place I tried to order from.

Correct part number, but wrong mounting flange. I ordered the exact part number that is listed in the Lopi Deerfield manual which apparently is the same as the Lopi AGP; however, the mounting brackets are apparently different and so I had to use an angle grinder to cut it to fit. Since I wasn’t home I couldn’t verify that the part looked different when I ordered. Besides that, part works as it should and my pellet stove is back up and running. Easy fix if you have the correct tools, but I shouldn’t have had to do that.

Found exactly what I was looking for… Found exactly what I was looking for easy. Arrive when it was to be delivered. This was very important cause this part goes a grain drier operation where down time has to be minimized.

Great parts better customer service I needed the part overnight, but FedEx failed to accomplish this goal. I called direct brand and they were quick to resolve my problems by refunding my shipping costs. When the part arrived it was much more robust than the original part I pulled out and my water heater fired right up. Shop with these guys with confidence.