brian whicker
GBAffordable quality parts;friendly and helpful staff We've owned the same pellet stove since 2007,so when parts started wearing out,I was surprised at the price of replacements locally and online.When the distribution motor went,I was lucky to find Direct Brand had what I needed at a price much lower than other places.I was pleasantly surprised at the quality of said unit.Very pleasant folks to work with to boot.Now I can keep the house warm without breaking the bank or settling for lower quality parts as I have done in the past...'shopping here for all my pellet stove parts from now on.
Larry Oates
GBI want to thank you for your quick… I want to thank you for your quick response and shipping. Received my Booster pressure pump in 2days. Awesome service. Other suppliers required several weeks delivery even if it was in stock. I highly recommend your company, product and service. Thanks again so much for your quick response. Larry
B McN
GBCorrect part number, but wrong mounting flange. I ordered the exact part number that is listed in the Lopi Deerfield manual which apparently is the same as the Lopi AGP; however, the mounting brackets are apparently different and so I had to use an angle grinder to cut it to fit. Since I wasn’t home I couldn’t verify that the part looked different when I ordered. Besides that, part works as it should and my pellet stove is back up and running. Easy fix if you have the correct tools, but I shouldn’t have had to do that.
Bryan Peiffer
GBThe ignited/flame sensor was exactly as… The ignited/flame sensor was exactly as promised. It fit perfect installed easily. The price was about 60 percent of what other companies were asking. Shipping was reasonable and it arrived very quickly. I will purchase from DB again.
Colin Johnson
GBQuick shipping & saved me $$$ The part that I needed was shipped out quickly and was quite a bit cheaper than other suppliers that I shopped around at.