Back market over anyother site for electronics The delivery was on time and I really like the one month return policy which you do not get on marketplace. I also added protection and extended warranty for just 20 bucks. I would always go for back market than market place for electronics.

False advertising on locked vs unlocked phone I purchased an UNLOCKED phone. Upon arrival & activation, carrier found it was LOCKED! Had to pay additional fee to have phone unlocked. Now Back Market claims my warranty is void, will not pay for the fee to unlock a falsely advertised phone AND will not reimburse me for the additional 13 month extended warranty which is, according to them, void! Don’t buy here, NOT at all customer service oriented. I have proof of all conversations!! Screenshot it all before they erased it!! UPDATE!! April 29, 2024. Wow! After the rotten service I received from the Fromt Line Customer Service Agent, Back Market made good on this pirchase. I have to say, after the horrible conversation from April 24, I didn’t think anything would happen. I will now re-think using Back Market in the future, but step cautiously through the process.

This is a great idea of shopping the… This is a great idea of shopping the refurbished goods with great working conditions. This makes the affordability great for expensive electronics goods. As mentioned on their website the sustainability is also enhanced. I am greatly satisfied. Only caveat is the condition of the product is not as ordered. I ordered good condition, but I definetly received fair condition. If the team could segregated and ship the correct condition will be a feedback I would give now. This part is greatly taken care by Amazon and Walmart. Hope Back Market will look into this and will improve.

Great place to find refurbed tech It was easy to sort through the specific device I wanted. I was patient to wait for the right device at the right price to come along. I appreciate that there were several payment options including PayPal.

The whole process was easy The whole process was easy, I looked up what I wanted and found exactly that (MacBook Air) on back market for Wayyyy less than buying a brand new from Apple. The package came in like 2-3 days so I barely waited, I got emails that updated me on the status of my purchase the whole time. And my MacBook is AMAZING there isn’t a crack, a scratch, a lag NOTHING it’s absolutely perfect 10/10.