I Am a 86 year old retired cop and and a cynic.but Saline with her calm voice and patience helped me through the order. Thank you Saline… I Am a 86 year old retired cop and a cynic on ordering things, but Saline was such a calm person and worked with me placing my order on Norelco Shaving heads, even ater me commiting several errors she calmly told me what to do to correct my errors. In a calm voice instructed me how to complete my order. Iwas very nervous but she talked me into the conclusion. You are lucky to have an employee of that caring quality. Thank you Saline.

Excellent Customer Service”Cameo” Got assistance from Cameo today trying to track down some parts for my fridge I’ve been looking for, for awhile now. She found them right away, extremely pleasant and professional. Excellent Customer Service!

Ordered a replacement power supply… Ordered a replacement power supply board from Encompass for my TCL TV on a Thursday afternoon. It was delivered within 24 hours! The part works perfectly. Have used for only 2 days at this time, but purchased a 2 year replacement warranty with the part. Looking forward to years of use. Customer service was easy to reach. They were helpful and friendly.

Encompass Provides Great Service A part on our Sharp microwave broke and I call Encompass and was fortunate to connect with LaTashia Perry who was very efficient in finding the part needed and assisting with the overnight order. Great service but the Service Person (Ms. Perry) was the best part of the experience.

We had an issue where we kept being… We had an issue where we kept being told a part was on Back Order with changing ETA's and then we checked once again and were told the part showed it being delivered. After some time we did end up getting a new part shipped and the old part credited back. Gwenn was a great help!