Company/employee lacks customer service skills. I dealt with Tamara. She was opinionated and difficult to deal with. I sent a battery for refurbish but it arrived damaged via UPS. She quickly placed blame on improper packaging. The battery was packaged tightly with multiple layers of thick newspaper. She offered no possibility of checking the actual inner workings of the battery first, before telling me that I should "try to file a claim" with UPS. She was abrupt at times . This is a terrible experience for a small Long Term Care facility.

Excellent Service I ordered a new battery for my camera this Summer. It was an excellent choice to select Batteryheads.com. I received what I ordered in a timely manner. The product was as advertised. I will continue business with this company. In fact, I made a recommendation to use this company over the weekend when my sister was planning her vacation. I told her to choose batteryheads for updates from gadgets, phones, cameras, and anything else. Thanks for great products and service Batteryheads!!!

IMPRESSED I take about 1500 photos a day on the average. I had bought these batteries for a new camera . The ordinal battery that came with the camera was 700 mga these were 1200 mga I had no clue how long it would last so I Carrie an extra in my pocket and now up to 2000 pics a day and still not have had to pull the one in my pocket out and change the one in the camera of course I charge it every day the one that is in the camera but it is lasting 2000 photos a day before charging. I don’t know how many I can take as of yet numbers are still going up love it

Great customer service! I placed my order from this company and was shipped in a very timely manner. I never received a confirmation email, but when I called in they were extremely fast at resolving my email address issue, and were very polite and happy to help!

Batteryheads provided excellent service - simple, fast, great price. I recommend Batteryheads because they provided excellent service when I needed to replace my laptop battery. They clarified the choice I needed to make. It was easy to order online. The battery arrived within a few days. There was no shipping cost.