First timer Randomly stumbled across the Batterheads.com website and took a chance. No regrets here, and I'll be repeat business in the future and will be sure to tell everyone I know of the excellent experience that I had.

Company/employee lacks customer service skills. I dealt with Tamara. She was opinionated and difficult to deal with. I sent a battery for refurbish but it arrived damaged via UPS. She quickly placed blame on improper packaging. The battery was packaged tightly with multiple layers of thick newspaper. She offered no possibility of checking the actual inner workings of the battery first, before telling me that I should "try to file a claim" with UPS. She was abrupt at times . This is a terrible experience for a small Long Term Care facility.

Great customer service! I placed my order from this company and was shipped in a very timely manner. I never received a confirmation email, but when I called in they were extremely fast at resolving my email address issue, and were very polite and happy to help!

I purchased a battery for a 4yr old HP … I purchased a battery for a 4yr old HP laptop and the battery went dead before the warranty was up and they are refusing to replace the battery because they say the battery is discontinued by the manufacturer. Purchased battery August 27, 2016; shipped August 29th; received September 2nd. Same day shipped, RIGHT! BTW, here's the battery they say is discontinued: batteryheads .com/hp-pavilion-dv6-671731-001-replacement-battery Either way, horrible product, doesn't last, don't want to honor warranty after sale. Will not buy batteries from this company ever again. BUYERS BEWARE!

Excellent Service I ordered a new battery for my camera this Summer. It was an excellent choice to select Batteryheads.com. I received what I ordered in a timely manner. The product was as advertised. I will continue business with this company. In fact, I made a recommendation to use this company over the weekend when my sister was planning her vacation. I told her to choose batteryheads for updates from gadgets, phones, cameras, and anything else. Thanks for great products and service Batteryheads!!!