Batteryheads provided excellent service - simple, fast, great price. I recommend Batteryheads because they provided excellent service when I needed to replace my laptop battery. They clarified the choice I needed to make. It was easy to order online. The battery arrived within a few days. There was no shipping cost.

Company/employee lacks customer service skills. I dealt with Tamara. She was opinionated and difficult to deal with. I sent a battery for refurbish but it arrived damaged via UPS. She quickly placed blame on improper packaging. The battery was packaged tightly with multiple layers of thick newspaper. She offered no possibility of checking the actual inner workings of the battery first, before telling me that I should "try to file a claim" with UPS. She was abrupt at times . This is a terrible experience for a small Long Term Care facility.

Excellent Service Batterheads.com had the digital camera batteries we need so we ordered two. We chose ground delivery because we were not in a hurry to get them, but they arrived in a week or less. We appreciate being able to order online since none of the stores in our town carry the batteries for this camera. Thank you, Batterheads.com for your excellent service and prompt delivery.

Great product, great customer service I was skeptical at first because the battery was so reasonably priced. I called the service department with a question and it took me a while to get over the shock that I was talking to a real person and she was very Knowledgeable and quickly answered my question. My battery came very quickly with free shipping. I am very happy with the product and would not hesitate to recommend this company to anyone needing a battery.

Battery Purchase There was no on-going sharing of status of my purchase. I began to wonder if they had actually recorded the purchase, especially since Amazon, through whom I got in touch with Batteryheads, said that I had left my purchase in the cart! It would have been nice to let us know where the battery was - e.g., Being shipped, or at a certain point in the delivery, and when to expect it. It just suddenly appeared in my mail!