Mark C
GBGreat product excellent customer service One of direct tv receivers w/tivo was dying normally i have ordered a used one on ebay. I was doing some searching and came across weaknees after reading some reviews and information on there web sight I decided to order a new hardrive. The shipped it out very quick and it arrived on time from ups except the drive delivered it to the wrong address. Ups was pretty useless they told be it can take up to 8 business to track down the package basically i just have to wait. However weekness was very helpful within a few day over a weekend weekness agreed to overnight me a new one and they would deal with ups after they shipped it. None the less weekness was very very patient with all my fustratation with ups. The hard drive installation was extremely easy and is working flawlessly. I would recommend weeknees to anyone there web sight is very informative. They have a great forum section and seem to answer questions very quickly and only sell you what you need.
james
GBNeeded a part for my Bolt and found it… Needed a part for my Bolt and found it all on there site could not ask for better service Thank You There is an awful lot of information on there site and they are very helpful Yes I will shop there again
Linda Ewen
GBGreat Company I ordered a remote control for my Tivo Edge. It was delivered promptly and works perfectly.
Jon Wellington
GBAstounding, Fast Service. These guys are TiVo geniuses! I was really, really in a jam. It was Thursday night before a three-day weekend, and my TiVo crashed. It just up and died. I had no clue what to do. We had family coming to watch the NCAA playoffs on our new HDTV this weekend. I frantically searched Google looking for someone to repair my TiVo. Friday morning, I contacted weaknees by online chat. I'll skip to the end: About 20 minutes later, I had an order in for a hard drive, which they shipped to me overnight for Saturday delivery and I was up and running in 30 minutes flat. They offered me a flat-fee repair, and I would have gone for that if I had had the time. But I was in a PANIC! Do not hesitate to use them....they are top notch!!
Far Niente
GBMade it happen in a super-professional, super-resourceful way. Hi, it is will great surprise that I find myself writing this as I don't usually give reviews. I have to to say that when I called to place an order I thought I would be dealt with in the usual way. Not on this occasion. Geoff was amazing and took me through the process in the most patient and considerate way I have ever experienced. There was an issue with my non-US credit card and it was no problem, just a few extra steps to be taken, some on my end and some on his, and success. He was in no rush to move on to the next customer or that I was moving too slowly and he had things to do or anything like that. I can say only that it was a so unusually good experience that I find myself writing this review. I cannot recommend them enough, an example to everyone.