Johnnie
GBGoogle Sent Me to the Right Place My old TiVo hard drive seemed to be dying after seven years of good service so I did a little searching for a replacement. Upon finding WeaKnees.com I did a search for my antique Hughes TiVo unit and found a replacement drive, twice as big as the original drive, for just slightly over the price of a bare unformatted unit. The unit arrived very soon and I installed it in about 15 minutes including a nice cleaning of the unit, so believe how easy the process is as descibed in the instructions. The two necessary tools were even provided so I didn't even visit my toolbox. WeaKnees has a good product and great support; look no more to upgrade your TiVo drive.
Far Niente
GBMade it happen in a super-professional, super-resourceful way. Hi, it is will great surprise that I find myself writing this as I don't usually give reviews. I have to to say that when I called to place an order I thought I would be dealt with in the usual way. Not on this occasion. Geoff was amazing and took me through the process in the most patient and considerate way I have ever experienced. There was an issue with my non-US credit card and it was no problem, just a few extra steps to be taken, some on my end and some on his, and success. He was in no rush to move on to the next customer or that I was moving too slowly and he had things to do or anything like that. I can say only that it was a so unusually good experience that I find myself writing this review. I cannot recommend them enough, an example to everyone.
Martin Millrr
GBPoor company support I had a Sony tivo repaired at a cost of $200. The unit was returned in an inoperable condition. They blamed Tivo. for a software problem. Tivo said the the unit was no longer supported but this did not stop Weaknees from repairing the unit while knowing the unit would not work.
Linda Ewen
GBGreat Company I ordered a remote control for my Tivo Edge. It was delivered promptly and works perfectly.
David Standfast
GBJust What I Needed! I thought I was out a lot of money when my 3.5 year old series 3 Tivo (which cost me $700+) hard drive died. Tivo wanted me to shell out money for a replacement unit and pay for a new lifetime service. Weaknees sent me a replacement hard drive that was twice as big as my original. The instructions to install it were very well done and I was up and running in just a short time. I would recommend them to any Tivo owner who needs a new or bigger hard drive. Thanks Weaknees!