David Standfast
GBJust What I Needed! I thought I was out a lot of money when my 3.5 year old series 3 Tivo (which cost me $700+) hard drive died. Tivo wanted me to shell out money for a replacement unit and pay for a new lifetime service. Weaknees sent me a replacement hard drive that was twice as big as my original. The instructions to install it were very well done and I was up and running in just a short time. I would recommend them to any Tivo owner who needs a new or bigger hard drive. Thanks Weaknees!
DF
GBSimple repair comes back with more problems after I refuse "extra" service I sent my Tivo S3 in for repair to the HDMI port which failed because the pins had gotten bent. Other than that, the unit had worked flawlessly for years. While the unit was in for service, Weaknees contacts me and tells me that the power supply in my unit is showing signs of failing in the near future. But, if I give them another $99.99 (not kidding), they would replace the power supply. I politely declined as I was at the maximum for my investment in the unit and would accept the unit maybe working for another 6 months or, maybe if I am lucky, a year. I at least expected that it would work when returned to me as Weaknees indicated that it was in working order after the repair. I got the unit back and, while the HDMI repair seemed to be successful, I am experiencing problems with the unit freezing so that it becomes non-working. I wrote Weaknees about the problem and they told me that these are symptoms of a failing power supply. I'll let you be the judge on whether this is a shady scenario or not.
wayne
GBGreat product, great service, easy install. Thanks for the prompt delivery and great product. Everything worked great. The instructions were easy to follow. Anyone considering buying a cheaper hard drive and formatting themselves should forget about it. Weaknees delivers a great product, saves you time and it works out of the box. Thanks again.
Johnnie
GBGoogle Sent Me to the Right Place My old TiVo hard drive seemed to be dying after seven years of good service so I did a little searching for a replacement. Upon finding WeaKnees.com I did a search for my antique Hughes TiVo unit and found a replacement drive, twice as big as the original drive, for just slightly over the price of a bare unformatted unit. The unit arrived very soon and I installed it in about 15 minutes including a nice cleaning of the unit, so believe how easy the process is as descibed in the instructions. The two necessary tools were even provided so I didn't even visit my toolbox. WeaKnees has a good product and great support; look no more to upgrade your TiVo drive.
Becky
GBCan I give 10 Stars?! I am SO impressed with this company and their customer service!! I am a diving coach and found weakness.com online while searching for a place to buy a TiVo Series 1 to use for diving practice. With the first TiVo they sent, I had a hard time getting past the initial set up...after emailing back and forth, they figured out that it may just be a hard drive problem, so they actually just sent me a new hard drive with instructions on how to install it. I was terrible about emailing them in a timely manner, but they always responded within an hour or two...even after-hours! When I was finally able to try to set-up the TiVo with the new hard drive, I was STILL having trouble getting it to work for diving practice. Once again, after numerous emails back and forth, (they always responded within minutes this time!) we were able to figure out what the issue was and they gave me clear instructions to fix it! I am most definitely NOT technologically savvy, and I know I had to be a huge pain, but they never made me feel like the idiot I felt I came across as. They were very helpful, timely, patient, and professional! I would definitely do business with Weaknees again!! Thank you Weaknees for all your help!