My pet stayed for 3 nights when I… My pet stayed for 3 nights when I picked him up he was coughing and throwing up. I called back and they had a I don't care attitude. He has kettle cough which is air borne so that means over the 200 dogs they housed will be sick too. Please don't take your pet to the location in Snellville.

Mauser & Cheeseburger were back again… Mauser & Cheeseburger were back again for a brief stay September 13-17th 2020. They get so excited when I check them in to Pet Paradise... not like some places I used to board them where I could see when I picked them up that they weren't happy to have stayed. Cheeseburger loves to jump high & catch his treats as does Mauser and the folks at Pet Paradise Charlotte Airport usually take a few pics of my pups flying thru the air in excitement or zooming around the play area. It's like Cheese & Maus are having their own mini vacation too! Everyone is always so friendly, caring, and patient when answering my questions. Thanks again Pet Paradise, for giving Mauser and Cheeseburger such good care... Sarah F.

This Hidden Paradise pet resort is abusive to the dogs that are kenneled with him … This Hidden Paradise pet resort is you're fur babies worst nightmare. This man Curtis is caught on video violently grabbing a German shepherd by his / her collar and once half way in the kennel he kicks this poor pup. He is a monster and needs to be stopped. There is a viral video on FB of him doing this. Please don't allow him to do this to you're baby. The police have been notified and some other media.

I am extremely upset I am extremely upset. I got a phone call from pet paradise in Carrollton to pick up Togo because he was scared of the blow dryer. I said OK and I went to pick him up and ask what was going on. The owner pulled out his card and told me there was no information on him from his last grooming. I said okay, How is that my fault? I was not the groomer. Pet paradise is under new ownership and the owner and the groomer both came at me with attitude like I did something wrong because he had some matts. This is how they returned him to me. I immediately went to another groomer who brushed him out, used a blow dryer which he reacted like you expect a dog to react and booked him a apt. He licked her face while she brushed him He's a good dog but I hope these people didn't do something to him because the attitude and yelling at me was uncalled for.

Inconsistent standards at a decent price I've been a customer for almost a year now, just out of necessity. Their staff is friendly, but they choose what services are available based on some indiscernible standard. I have only been able to schedule boarding because their team is either too booked, short on personnel, sick, or not working, no matter what time of the week I visit. I suggest avoiding this place if you don't have a designer pet or need any special care for your pet.