Ann Fleming
GBMy dog got bite by another dog and… My dog got bite by another dog and apparently the staff cannot tell me how the incident happened. I would not advise anyone to take their dog to that place. And on top off all that my dog went through the manager was very unprofessional and put one off her staff member to called me and tell me do not bring my dog back to pet paradise because there do not want to take responsibility for the damage done to my dog. I took my dog to Banfield where she received staples, and medication.
Sandtrice Wesley
GBMy pet stayed for 3 nights when I… My pet stayed for 3 nights when I picked him up he was coughing and throwing up. I called back and they had a I don't care attitude. He has kettle cough which is air borne so that means over the 200 dogs they housed will be sick too. Please don't take your pet to the location in Snellville.
Allison Anglin
GBFully vaccinated puppy died My six month old fully vaccinated puppy went to day camp at Pet Paradise-Houston/Hobby on June 28 and July 2. He died on July 7. He was lethargic on July 6 with bloody diarrhea and vomiting and was taken immediately to Urgent Care where he was treated for his symptoms. He died within hours. I contacted this location to let them know so they could alert other customers and conduct a deep cleaning. I left a voicemail message, and no one has contacted me.
Zoe Ramos
GBWe love it here! We have been coming to Pet Paradise for about 3 years now doing both regular daycamp and boarding for our Husky, Jack. He loves it so much he never wants to come home. We have come to know so many of the sweet staff members who take great care of Jack and I but Erin in particular has gone so far out of her way to help us. She always sees our needs and helps us before we would ever think to ask and we trust her with our baby like she’s family. Thank you Erin for loving our Jack!
maria Suarez
GBPut my dog's health and safety in jeopardy Staff did not look after my dog's wellbeing. From them breaking my dog's head harness to giving us wrong information about check out and trying to keep them over night, all the way to double checking the phone number on file to ensure that they can reach me in case of an emergency. They had wrong information on file that could have made my dog very sick. Long story extremely short, I do not trust this staff with looking after my dogs in the slightest.