Products are very well made sturdy and… Products are very well made sturdy and of high quality especially for the price (even the USB cord and that's rare). To note I ordered online and mistyped my address, they emailed me and fixed it promptly. Real, good working, fast customer service is a rarity so thank you.

received the unit quickly received the unit quickly, and went to charge it like the instructions stated, but found it real hard to insert the cable into the charging hole. Did finally get it in there and charging now.

Overpriced piece of electronics The unit was advertised as (paraphrasing) "it will not dry out your flower" which it does. It is probably fine for turning your kief into a more potent substance but it might be too dry to do anything with it. It also advertised it concentrated (again paraphrasing) the effects. Also not to any degree worth noting if you're smoking flower because the temperature range of the 'glow' does virtually the same amount of decarboxylation. Over priced piece of electronics.

I'm giving this a hard review due to… I'm giving this a hard review due to the toggle button getting stuck sometimes. It's a good product but fixing this issue would make it great even with the year warranty already included.

Highly recommend Tetra meds My second purchase was defective, I had a new one in my mailbox on on the 5th day after sending an email to customer service. Coming from someone who does not like to use online purchasing, I would highly recommend this company. Fast, Dependable service.