JonesJVF
GBPioneer DM-40 W I ordered a pair of Pioneer DJ speakers. When I opened the box there were a little pack of haribo and a "DJ Deals" pen. I think that was a nice gesture from them. I like these kind of attention to the customers. The parcel arrived in time. Only the courier company did a little mistake so I had to wait an extra day, not a big issue. (The given address wasn't transfered properly from djdeals to the courier even if I typed it correctly. They used the building's name to search the address instead of the postcode, so that led the driver to a completely different address.)
Shamanot Urdiculous
GBI was a little scared after reading… I was a little scared after reading some of these reviews but I got my Faderfox mx12 just over a week after ordering it. They are legit. I don't think they store (have in stock) all the merchandise they sell. I think that may be why all the negative reviews... I gave them one less star because I don't think their communication is great. They are difficult to get in touch with. Anyway, I'm happy I got my order sooner than expected.
CB
GBBeyond Amazing Customer Service The Team at Dj Deals takes pride in the company and shows genuine interest in the satisfaction of their customers. This is the first time I have ordered from Dj Deals and I can honestly say the customer service is beyond outstanding. I want to highlight one of the agents who I worked with the most, Stavros, for being so quick to respond to all my questions/ concerns, patient and understanding. We will definitely recommend this website to everyone. Thank you. Charisse
Timothee
GBVery bad and disrespectful towards the customers Pending potential edit, my orders never arrived and DJdeal ask me to directly deal with the manufacturer and the delivery claim service after holding my money for more than 3 months. Terrible delays I can understand but thinking all is good because your order says delivered is not good enough for a custumer who required a signature at delivery. You can't even provide proof of delivery and let me deal with the complaint? I guess it's a cash machine to never deliver
Canadian Guy
CAVery poor customer experience. Very poor customer experience. Paid extra $10 for fast processing. I paid $79 extra for 3-5 days international shipping. I was sent an email saying my order was shipped within an hour on a Sunday. It was only 3 business days before my package pickup and started tracking in your shipping system,. We are now 7 days later and my package is still travelling at snail pace in the US. Your shipping sucks.