Michael Surgeson
CAAmazing Customer Service!!!! Amazing Customer Service!!!! I purchased some DJ equipment and had it delivered to Canada as the product is not available here. The product arrived damaged, no fault of DJ Deals, the supplier didn’t package the product adequately. DJ deals went out of their way to make it right, refunded the damaged product and was very responsive through the whole process! I will continue to use DJ Deals in the future, highly recommend this company!!
Dayn
GBHuman. Real. Fast, honest, and personal communication. There's a real human on the other end.
Jerry Slone
GBThe tracking was good The tracking was good. I was able to go to FedEx website and use the tracking number. But, the driver didn't seek my signature. He just left it on the porch. (The pandemic might have caused FedEx to change their policy for deliveries. But, I added the signature requirement for $5.99). I feel that I added it for nothing.
Timothee
GBVery bad and disrespectful towards the customers Pending potential edit, my orders never arrived and DJdeal ask me to directly deal with the manufacturer and the delivery claim service after holding my money for more than 3 months. Terrible delays I can understand but thinking all is good because your order says delivered is not good enough for a custumer who required a signature at delivery. You can't even provide proof of delivery and let me deal with the complaint? I guess it's a cash machine to never deliver
Ernie Moran
GBBig Test! I just received the Acesonic VHF-8012 great buy from DJ Deals; unfortunately one of the microphones while in the charging cradle is not making contact. Following the instructions in the manual, I called Acesonic, the tech support told me that he can’t help me, to go back DJ Deals. Just sent an email explaining the situation with hope that they reply soon with specific instructions to solve this issue. I’ll be more than glad to share the results with all of you. Ernie.