Taking Low to New Limits UPDATE: The company tried to claim I'm not a customer and had my review pulled. I had to actually forward my invoices to prove it. I can't imagine how many other negative reviews they've managed to pull. Even though their ratings everywhere are pretty bad, it really doesn't begin to describe what they're actually up to. I had the exact same experience a bunch of other people on here had. The one down there that says "They're not a company for customers, they are about their profits." Man is that true. The company offered a free kit if you preordered a camera. It was a great deal so I preordered with them. They're refusing to send me the kit now, claiming they never got it when it's CLEARLY listed on their website for sale. They even still have the same camera offer up. When I talked to them they just kept telling me "it's not the same kit, it has a different number." I called the company who makes the kit and they said it's the exact same one pictured on their site. When I pointed out that it's the same, they refused to talk to me anymore. This place will nickel and dime you every chance they get. They're just not reliable or trustworthy.

cacelled order after 22 days of waiting 8 days after placing my order, I got an email asking whether it would be alright if my sonofiber panels shipped the following week. I said that was fine, and 19 days after placing the order, I was sent an invoice with a tracking number. When nothing arrived, I realized that the tracking number was someone elses. When I called them (22 days after order), they said it had not yet shipped, so I canceled the order. I will never buy anything from AVAlive again.

No Issues on Multiple Orders Ordered Chief Mounts from these guys often and if their was ever a delivery issue they always notified me in a timely fashion. Pricing is always better than the usual places and shipping has always been free . Only wish is that sometimes the tracking get stuck in spam but that's probably a fed ex issue.

Helped me fix my project Glad I found these guys on YouTube to help me solve my Black Magic Design ATEM Switcher issues. Was very Helpful in getting me the missing pieces and walked me through the setup for my project which was due the next day. Highly recommended. Check out YouTube channel for more info. Thanks for keeping my AV Alive!

Great Exellent Comunication, having a Good Experience with them. My first Item Got Lost in the Shipping Process and they are Doing There best by sending another Item with a newTracking Number Good Shipping For Sure. Thanks For Your Help And Support.