Mike Conner
GBMy new online AV shopping place Great prices, factory direct shipping. Excellent communication. I will continue to purchase products and would highly recommend them to anyone. Just FYI to anyone: I made a bulk order and all of the products that were to be delivered by UPS. Three of the products never showed. I contacted AVAlive and they immediately had new products sent out. Their customer service is top notch! Thank you! Mike
Nathan
GBcacelled order after 22 days of waiting 8 days after placing my order, I got an email asking whether it would be alright if my sonofiber panels shipped the following week. I said that was fine, and 19 days after placing the order, I was sent an invoice with a tracking number. When nothing arrived, I realized that the tracking number was someone elses. When I called them (22 days after order), they said it had not yet shipped, so I canceled the order. I will never buy anything from AVAlive again.
Craig Listoff
GBFast Free Ship iPad 2 and No Tax !! Ordered Ipad 2 on Dec 3 and got it Dec 5th. Was worried when read reviews here but called anyway. Found out all these reviews were when iPads were in short supply with Apple back in spring and AValive told customers such yet they ordered anyway. Mine was brand new in box with free shipping and no tax for me living in Calif. Awesome. Save 75.00.
Eric
GBTaking Low to New Limits UPDATE: The company tried to claim I'm not a customer and had my review pulled. I had to actually forward my invoices to prove it. I can't imagine how many other negative reviews they've managed to pull. Even though their ratings everywhere are pretty bad, it really doesn't begin to describe what they're actually up to. I had the exact same experience a bunch of other people on here had. The one down there that says "They're not a company for customers, they are about their profits." Man is that true. The company offered a free kit if you preordered a camera. It was a great deal so I preordered with them. They're refusing to send me the kit now, claiming they never got it when it's CLEARLY listed on their website for sale. They even still have the same camera offer up. When I talked to them they just kept telling me "it's not the same kit, it has a different number." I called the company who makes the kit and they said it's the exact same one pictured on their site. When I pointed out that it's the same, they refused to talk to me anymore. This place will nickel and dime you every chance they get. They're just not reliable or trustworthy.
MC Magic / Nastyboy Records
GBMC Magic / Broadcasting & Multi-Cam Streaming Bill & his staff at Avalive treated us 1st class, being that we were walking in new territory we paid for the customer support package & Bill walked us through every step even after hours when he had a dinner date with family. Not only was Avalive knowledgeable & fair priced but always with a pleasant attitude. We are now up and operating happily with the Black Magic 4k 8 camera switcher & streaming with the software that Avalive also recommended , installed & trained us to use. THANK YOU