I've had 3 Reolink Go-PT cameras in use… I've had 3 Reolink Go-PT cameras in use for the last 2 years now. For approx. 18 months they were working just fine; I downloaded their newest update 6-8 months ago and now nothing but problems. Cannot connect, if they do connect, they will stay on a few seconds and stop, playback doesn't work most of the time. I moved a camera to a different location thinking this may be the problem, I moved it next to another camera and it still won't work. One camera will connect and the one next to it won't. They say it has a low signal, but it shows 4 bars of signal strength. You must contact customer service by e-mail and wait for a reply. Very expensive cameras and horrible customer service.

Reolink you stink! This company Reolink should be put on notice. My review is at Reolink Australia. I have returned 3 cameras within 12 months of installation only to be told that they arent covered by the warranty and I will have to replace. The cameras were installed as per instructions and have failed however Reolink has provided zero support to address the failure, other than I should pay to replace. Reolink you Stink! Thank you for your swift reply. My purchases are in warranty and instalIation was as per instructions, yet a satisfactory solution from Reolink was for myself to purchase and replace. Reolink have wasted my time and money dealing with this. You have my details and email, should Reolink like to resolve. 1 out of 5.

Brought Reolink Poe camera RLC-510A on … Brought Reolink Poe camera RLC-510A on 26/11/2023 There's is a small alien screw at the rear of the camera that was loose which is not supplied by Reolink contacted then via e mail asked if should be sent with the camera pack was told to no, so asked what size Allen key was required and could not give me the answer technical department rubbish

Totally satisfied with my KEEN Camera Totally satisfied with my KEEN Camera. Working well with a 5Go plan. Some time needed at first to set properly PIR sensor but now ok. I had some trouble with delivery company and also billing but REOLINK Support Team was really reactive and efficient, best after-sale services I had to deal with.

Reolink Just a Awesome Company with Awesome Products I have been working with Home security cameras since 2005. Now there are a huge selection available. However in my opinion, there are just a handful of companies that hit all the high marks. Reolink is defiantly one of the TOP companies. Their equipment is extremely well designed. Their support team provides excellent support from their website, email and phone. Recently they released their RLK12-800WB4 system as I prefer WiFi cameras. This system is awesome. I wish I could have been one of their testers prior to release. YES they actually offered up systems to users for feedback prior to offering as a new item. I am looking forward to a long term relationship wit Reolink and to the products they are building for the future.