Reolink Just a Awesome Company with Awesome Products I have been working with Home security cameras since 2005. Now there are a huge selection available. However in my opinion, there are just a handful of companies that hit all the high marks. Reolink is defiantly one of the TOP companies. Their equipment is extremely well designed. Their support team provides excellent support from their website, email and phone. Recently they released their RLK12-800WB4 system as I prefer WiFi cameras. This system is awesome. I wish I could have been one of their testers prior to release. YES they actually offered up systems to users for feedback prior to offering as a new item. I am looking forward to a long term relationship wit Reolink and to the products they are building for the future.

Excellent after sales service I purchased 2 outdoor cameras in 2021 from Reolink, they worked brilliantly, the app is free and reliable so saved my pennies and added 2 more. I recently had one which became faulty and subsequently stopped working. I messaged and received an immediate response from Aries who suggested many things to try but all failed. The camera was slightly over the guarantee but Tracy agreed a goodwill replacement, it arrived quickly and set up instantly. Super pleased with this level of service, its somewhat rare these days. A definate 5* company with excellent customer service staff

Reolink you stink! This company Reolink should be put on notice. My review is at Reolink Australia. I have returned 3 cameras within 12 months of installation only to be told that they arent covered by the warranty and I will have to replace. The cameras were installed as per instructions and have failed however Reolink has provided zero support to address the failure, other than I should pay to replace. Reolink you Stink! Thank you for your swift reply. My purchases are in warranty and instalIation was as per instructions, yet a satisfactory solution from Reolink was for myself to purchase and replace. Reolink have wasted my time and money dealing with this. You have my details and email, should Reolink like to resolve. 1 out of 5.

Erwin was efficient and effective. Erwin was efficient and effective. He walked me right through the process and found my error. Took 2 minutes, literally, to correct what I had spent 4 hours on myself, the day before. Maybe rewrite the manual where the Reolink has to scan the phone QR code. I kept doing just the reverse. The manual is frustrating.

Your representative is No. One, the BEST! Your representative Bella is First-Notch, No. One, the best, period! I had some problem when I started using a new network. So I sent an email for help. Bella responded immediately. She gave me detailed instruction, which quickly resolved my problem. I have another two surveillance cameras from other company. In comparison, Reolink is clearly the best. Belle's excellent service and skill level make me believe that Reolink is the leader of the industry of surveillance camera! i am sure that Reolink feels very proud to have outstanding employees like Bella! Thank you and Bella again! Phil California