Mark Osborn
GBLittle confusion, but all was well Received package in good shape. Did not receive item was shipped email. Since the item was shipped from manufacture and not vendor, there was some confusion whether I had received it. the service who is picking up my mail did not recognize the name I gave them, so they did not know the package delivered. after an email to the vendor, The package was identified in my mail. Thank you for your assistance.
Victim of Fraud
GBDidn't ship my order Didn't ship my order. Phone number is disconnected. No response to e-mail. No response on their live chat thing. Now we get to send this one to the fraud department.
Alexandra Fowler
AUservice are excellent They assisted me in customizing my setup to meet my requirements. Everything went according to plan, the company and service are excellent, and we are pleased with the goods. Units were ordered and delivered on time.
Ron Levy
GBReceived parts on time with proper… Received parts on time with proper communication from Air Sanctuary. Wrong length of pipes were sent but they took care of replacement with no issues.
Paul
GBIn reference to the review I left In reference to the review I left, I have to take it back. There were a comedy of errors, miscommunications, phone system issues, etc. Air Sanctuary in fact did respond to and handled my issues. Again, after some confusion and manufacturer logistics problems, the Mr Cool system is working fine for hopefully many years to come!