Not sticking to the contract, support is nonexistent. This company, increase prices right after contract. They do not reply to support tickets. Months of problems without solutions. Closing tickets without solving or even answering. Worst support I ever encountered. If you think to be their partner - think again, after 1 year they will go after your customers directly, offering lowered contracts for them then for partner - and after a year they increase price to normal for that customer. Choose something better then this for your clients! Worst experience ever.

Connectwise is a great lightweight… Connectwise is a great lightweight program for administrators to oversee and help users with pc problems. I have thoroughly enjoyed the program. It is lightweight, installs rather quickly from our share drive. I love being able to be anywhere to help logon and fix quick issues from my users pc's. There are different tiers of this software that Connectwise allows you to demo periodically. I enjoy using the perks of the added tiers when they become available but run 150 + pc's with just the basic software option.

ConnectWise Control has saved us time… ConnectWise Control has saved us time and money by allowing our staff to quickly take care of problems onsite and remotely. This has allowed us to transition our workforce into a remote workplace without any problems. It is great software and a must have for all IT departments.

Better and better. Exactly what I need I'm an IT consultant (that works closely with small businesses) in the Dallas/FT. Worth area (200+ machines). I appreciate all the development of the main product and all the extensions that allow for tailoring of one's experience. They have exactly all the pieces I need. As feedback: It would be of great benefit if some integration with Avast CloudCare were to be developed. E.g. get a report of software running on each machine, specifically which machines do or do not have Avast. Also, instead of having a 250 machine cut-off for the excellent price, a 300-350. THANKS FOR THE GREATNESS OF CONNECTWISE!

Unconnect Wise - Avoid This is probably the worst suite of tools ive ever seen. It seems to be a simple case of merging with lots of companies but not actually having the technology team to integrate it. They have all the sales blurb with none of the execution. For example: Single Sign on doesn't work, The UI/UX team has never done UI/UX before, Buttons and menus are hidden in the most ridiculous places, Unintuitive Slow, Buggy, I could actually go on for days.