ConnectWise

4110 George Rd., Suite 200, 33634, Tampa, United States
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3.85
Based on 20 Reviews

5

65.00%

4

5.00%

3

5.00%

2

0.00%

1

25.00%
About ConnectWise

ConnectWise is a community-driven software company dedicated to the success of Technology Solutions Providers. Our suite helps you Manage your business, Sell more efficiently, Automate service delivery, and remotely Control technology so you can consistently deliver amazing customer experiences. Established in 1982, ConnectWise began as a full-service IT solution provider to small and mid-sized businesses. After discovering a need to better streamline and automate processes in our own business, we built the ConnectWise business management solution to manage all of the core functions of any technology business in one integrated solution. Today more than 10,000 technology organizations, including IT solution providers, MSPs, system integrators, software developers, and VARs, rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability in their businesses.

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Michael Berna
GB

Good remote software reasonable price. Good remote software reasonable price. Works well on phone and mobile. Reasonably priced and good performance unlike many competitors. Has a nice feature to tell you when a machine goes offline which is nice for servers and other infrastructure. Easy to use and send out invitations for support. Unattended client works well.

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Declan
IE

Unconnect Wise - Avoid This is probably the worst suite of tools ive ever seen. It seems to be a simple case of merging with lots of companies but not actually having the technology team to integrate it. They have all the sales blurb with none of the execution. For example: Single Sign on doesn't work, The UI/UX team has never done UI/UX before, Buttons and menus are hidden in the most ridiculous places, Unintuitive Slow, Buggy, I could actually go on for days.

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JC in IT
GB

I Don't Plan on Switching Remote Access Software Anytime Soon Saying that I've enjoyed working with an RMM product is maybe a bit weird...who "enjoys" working with tech solutions? But really...the web interface is intuitive, the endpoint agent is easily deployable (PDQ, NinjaOne, etc), and the on-demand and enduser allowed sessions are smooth. In my 20+ years in (some manner of) IT support, ConnectWise Control has been my better experience.

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Dwight Dabbs
GB

ConnectWise Control has saved us time… ConnectWise Control has saved us time and money by allowing our staff to quickly take care of problems onsite and remotely. This has allowed us to transition our workforce into a remote workplace without any problems. It is great software and a must have for all IT departments.

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Karena Sylvester
GB

Connectwise was a game changer for us We use connectwise to work remotely, log onto our client's computers or provide temporary support. We can print, use dual screens, connect remotely to our computer and a client's at the same time. I have even connected remotely to my staff's computers in my office so we can both see what is going and either of us can control the computer. It is a great tool to have! We use Connectwise on a daily basis.

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