Solid program that I use daily Solid program that I use daily. Works well from my work PC as well as remotely from my home PC in urgent situations. It saves me from having to run across an 85 acre campus for simple password issues, as well as remote software installations.

Better and better. Exactly what I need I'm an IT consultant (that works closely with small businesses) in the Dallas/FT. Worth area (200+ machines). I appreciate all the development of the main product and all the extensions that allow for tailoring of one's experience. They have exactly all the pieces I need. As feedback: It would be of great benefit if some integration with Avast CloudCare were to be developed. E.g. get a report of software running on each machine, specifically which machines do or do not have Avast. Also, instead of having a 250 machine cut-off for the excellent price, a 300-350. THANKS FOR THE GREATNESS OF CONNECTWISE!

Fantastic Product, wish it was more accessible to home users I love ScreenConnect/ConnectWise Control. I have implemented it at 2 employers and have been using it for about 6 years both professionally and personally. I have used both the On-Prem installation as well as the cloud options. It works very well and would be a perfect 5/5 if they offered a tier for "Home/Pro" Users that was more accessible monetarily. I use the free version at home, but dislike the limitation of only 3 active agents at a time. I would love to see a 1 admin, unlimited agents, home use pricing tier.

Best PSA and remote software in the industry Ever since I've upgraded to ConnectWise Automate, my business productivity has skyrocketed. Their stuff is the best, no joke. I had an instance of Control for a year, and just the abilities of that software are pretty amazing. Lots of extras bundled into just remote control software. Automate is next level, performs tons of PSA tasks and keeps everything in check. Love, Love, LOVE this companies software. 10/10 would recommend it to anyone trying to be a MSP

Used by scammers!!! As an IT person I have had to remove their remote software manually many times for customers They call me after they were scammed online. The software runs a a service and if you stop the program in task manager it restarts. The software is a perfect tool for scammers as it has no uninstall and no prompt alerting the user and it is hard to clean out of the PC. Even VNC alerts the user when it is in use. AVG and Avast are now are detecting it as a threat and other AV's will follow.