WORST EXPERIENCE EVER WORST EXPERIENCE EVER. I was quoted a lowball offer and when I refused and requested my phone back-ALL I WAS IWAS GIVEN was "It's been returned". No tracking number, no estimated return time-NOTHING. And this was DAYS after and between responses. I keep asking them for proof, since it has been ANOTHER week and I STILL haven't received my phone back! If this continues, I WILL be taking legal action.

You are warned about trade in graphic cards Like other guys says they are very likely to discount your trade-in. There are many variations of graphic cards with the same chipset. What they expect seems to be the version (Founder edition) directly from the AMD or nVidia. If you want to trade in your GPU made by ASUS or GIGABYTE etc, they will likely use that as an excuse (not exactly the model) to give you less.

Straight forward, efficient and thorough Straight forward, efficient, and thorough. The initial bidding and shipping process were easy. Note, however, that the standards for quality are quite high (as they should be). The inspection of my iPad took a bit longer than three business days but was very thorough. They noticed (and sent pictures of) a couple of small dents and that I had included the wrong cable (oops!). The initial bid therefore was revised down slightly but still quite acceptable (and better than competitors). Payment was rapid and straightforward. I would send them my used tech again!

Unhappy with appraisal Didn't think Original packaging was a part of survey for value of item. Thought it was just of the equipment, that was being appraised.

I was skeptical of the process at first… I was skeptical of the process at first but I also didn't want a computer i didn't use sitting around, i took a chance and got my laptop appraised, the price was ok if you understand tech depreciation and resale to businesses such as this. I did take great care to wrap and package the laptop and all components carefully as well as to completely reset it to factory settings. I got paid fairly quickly and the whole process took about 5 days. Can't complain and I'm happy with TradeInMyTech.com