WORST EXPERIENCE EVER WORST EXPERIENCE EVER. I was quoted a lowball offer and when I refused and requested my phone back-ALL I WAS IWAS GIVEN was "It's been returned". No tracking number, no estimated return time-NOTHING. And this was DAYS after and between responses. I keep asking them for proof, since it has been ANOTHER week and I STILL haven't received my phone back! If this continues, I WILL be taking legal action.

Good service, got the money that was offered. Overall good service, and I got the money I was initially quoted. The process was smooth, and they provided the resources needed (save the actual shipping materials like the box, packing tape, etc.) so I could ship the item in the condition they needed (information wiped and fully charged). The only downside was the processing time they took to verify my item was in the condition I specified – about 2 weeks – before they sent the money.

Never again! It takes a lot longer to get paid than the other websites. Also, I am receiving less money than I was originally expecting. I only accepted the new offer only because I did not want to go through everything again. I’m still waiting for the check to come. In conclusion, I will not be a returning customer!

Great experience Great experience, efficient transfer of funds. Wish we had more money given to me.

Trade in iPad Pro 12.9 Received notification that because of one tiny area on iPad which was hardly noticeable that they reduced my payout. After advising them I checked over the iPad extensively and did not see it, I requested the iPad be returned to me. Soon after that, I received notification that they would pay me the original quote since it was a very tiny area. After that, I received my payment in less than 5 days.