This company went from great to… This company went from great to terrible. I love the idea this company had- basically its personal training thru sound and awesome music. However over the past month they let go of top trainers and top music. Then last couple weeks removed tons of the programs I participated in. Just over it.

Aaptiv's Auto-Renewal Feels Like a Scam Aaptiv's Auto-Renewal Feels Like a Scam They have a $99 per year subscription and are banking on a huge chunk of their users forgetting they are signed up. They will not remind you about your upcoming subscription renewal, nor will they refund the money. If you look at their own customer service page through the app, you'll see it's littered with related complaints. Not worth the membership and extremely disappointing. Trust score is as low as I can offer.

Reasons to love aaptiv ... Moving from inner city and into the suburbs meant getting to classes (which I love) very difficult. Aaptiv saved my exercise game, I can exercise where ever, whenever. I don't get to slack as I still get pushed hard by the various trainers and the music is all there ready to go .. currently cross training to 5k with aaptiv and I hate running! I will finish it! Love this app basically! Ps, the new scheduling feature enabling users to add work outs to their calender is a great way to maintain motivation.

Playlists could be more modern or could… Playlists could be more modern or could show a song list so you could avoid a workout instead of experiencing that disappointment or de-motivation in the middle of a run. Would love to be able to see which workouts I have rated low so I can avoid choosing them again or maybe avoid a trainer whose style doesn’t work for me. Would love to see more workouts from Caeser, Ben and John - they are so positive and make workouts great!! Can we include calories and miles for walking or active meditations? It would be nice to track those in the app instead of having to track it elsewhere.

They auto renewed my subscription without sending any kind of reminder email. This is very shady practice and probably how they make their money since the app isn’t that good.i contacted the company T They auto renewed my subscription without sending any kind of reminder email. This is very shady practice and probably how they make their money since the app isn’t that good.i contacted the company They were very kind and knowledgeable and great with follow up! Very much appreciate their quality customer service and product too!4028354544company line!!!!!!!!!!!!!