A deceitful company A deceitful company. I was planning on enrolling in a month-to-month plan after my free trial. Unfortunately, there was a death in my family, and since I did not think of canceling my free trial and switching to the monthly plan on the day of a funeral, I was charged over $100 for a year subscription. I reached out to both Aaptiv and Apple, who say there's nothing they can do. Horrible experience. Horrible company.

Free trial is not free I had read the reviews about customers having troube getting a refund after a free trial but decided to try it anyways - well the reviews were right. I had it for 4 days and decided to not sign up but am being charged for a year. So far the customer service is still telling me that they will charge me. Very very disappointed.

Because I am unable to understand any… Because I am unable to understand any instructions other than for running without a single picture or video. I have seen so many people complaining the same but worst part is that aptive team is not even reacting to it. That's the reason i didn't opted for yearly subscription.

This company went from great to… This company went from great to terrible. I love the idea this company had- basically its personal training thru sound and awesome music. However over the past month they let go of top trainers and top music. Then last couple weeks removed tons of the programs I participated in. Just over it.

Crappy customer service They charged my card for 3 years (and I used the app for maybe the first week... if that)... I thought the charge was for Google storage because of the description that appeared on my credit card statement... I realized the error this month and when I reached out to try to recoup any of the $309 they took, I was basically told, Sorry, not sorry... "any payment made through Aaptiv's website or the Google Play store is refundable as long as the refund is requested within 72 hours of payment." Thanks for nothing!