from Blue365…Scam? Received messsge from Blue365 associated with BlueCross that you can join Aaptiv and it’s 19500+ gyms. There web site states they partipate with Elite membership to my local Lifetime fitness. However Lifetime has no knowledge of them. So before committing to a monthly fee, reached out to Aaptiv for clarification. Seems only email communication available. After multiple messsged and requests for information, it became clear that they weren’t reading my messsges and simply sending back bot type questions without reading or addressing my simple question. Is Lifetime fitness part of their network in Florham Park NJ? If i can’t get a direct answer to such a simple question, it’s clear that that are in my opinion a scam or incompetent, Woukd avoid consistent with other reviews! Disappointing!

The deleted a bunch of content, no refund The deleted a bunch of content, including the only reason I signed up. Their customer service department refused to issue a refund (only two months in to an annual subscription). I didn’t have the option to pay monthly... and so I should have been able to maintain functionality that I paid for with an annual lock in. It was actually great while it lasted. Shame they are more scammers than service providers.

Crappy customer service They charged my card for 3 years (and I used the app for maybe the first week... if that)... I thought the charge was for Google storage because of the description that appeared on my credit card statement... I realized the error this month and when I reached out to try to recoup any of the $309 they took, I was basically told, Sorry, not sorry... "any payment made through Aaptiv's website or the Google Play store is refundable as long as the refund is requested within 72 hours of payment." Thanks for nothing!

A deceitful company A deceitful company. I was planning on enrolling in a month-to-month plan after my free trial. Unfortunately, there was a death in my family, and since I did not think of canceling my free trial and switching to the monthly plan on the day of a funeral, I was charged over $100 for a year subscription. I reached out to both Aaptiv and Apple, who say there's nothing they can do. Horrible experience. Horrible company.

Maternity fitness program safety questionable I don't know how to do most exercises, so I really like being able to see how it's done. You only hear the workouts with this app. I joined the trial to do the maternity program workouts...but in second trimester things like crunches (lying on back is a big no no) and walking lunges (relaxin hormones can cause injury to joints doing these) ... I'm afraid these workouts aren't really geared toward safe pregnancy workouts. Definitely not worth paying $100 a year for.