Ryan Blumenthal
GBI'm just paid to renew my iphone … I'm just paid to renew my iphone coverage back in December.. Now i need to make a claim but website is down and phone number doesn't work.. When did they close shop and were refunds issued????
Irritated
GBToo soon to leave a review about the insurance coverage; my irritation is with the website - VERY clunky and one doesn't always know what is required or whether or not a field had been missed. Too soon to leave a review about the insurance coverage! Why not wait until a claim has been made so clients can make a judgement about how the claim is handled? The website is awful, clunky and lacks clarity.
J R
GBPoor Claims Service We had purchased many devices that came with the paid service plan, and now the claims department wont fix the devices. Our business has relied heavily on GoCare standing behind their warranty, and this ordeal has put a very bad taste in our mouth about continuing doing business.
Daniel
GBThey got my phone for about 3 weeks and … They got my phone for about 3 weeks and didn't say a word about the repairment process. I tried to contact the service center several times but they just kept silence! When I got the phone back nothing changed...
Jennie Weakley
GBIt took a lot of correspondence, too much I think, but the person I was corresponding with was friendly and helpful. It took a lot of correspondence, too much I think, but the person I was corresponding with was friendly and helpful. There were more hoops to jump through than I would've liked. I ended up deciding not to go through with it after so much run around and uncertainty. I did pay the $50, but have decided to insure my phone elsewhere.