Efficient and easy to use Simple to install, quick to set up, convenient to use. I love that I don't need to carry any keys around anymore and the camera is really helpful in tracking who's entering/leaving and people who are coming by the house (like delivery personnel). The functions and buttons are very straightforward and not confusing, so even my parents who aren't as tech-savvy learned how to use it fairly quickly. I would definitely recommend this to people who want an efficient smart lock without breaking the bank.

Unreliable Unreliable! Every few weeks has a new problem. It either stops working which causes everybody to be stuck outside until somebody with a physical key can come to open the door and reset the whole thing or a newly discovered issue which shows the battery to have 75% battery one minute, and next minute the whole thing sutra off because the battery is totally drained. The support is useless. All the do is try to tell you to reset the device which is ridiculas since anybody who gets this lock is getting it to use it remotely to allow people in or out or allow users to use their unique access code to get in to the house but when you have to be there physically to unlock the door with your key and reset the lock, you can never trust this lock to work properly when you are away!

Great Product and Service My experience with gate has been great so far, the online purchase was simple and straightforward and the product has been excellent so far. We have used both the limited access as well as the permanent pass code, along with remote unlocking and all have worked as described. Being able to unlock the device without motion would be a great add but it serves its purpose very well at our home.

Gate lock is OK could be better Video quality is ok. No infrared night vision. Can not access the lock /unlock feature or the video feature unless there is motion is detected, this is annoying. Build quality is good, easy to install. Battery life could be better. Overall it does what is says.

The battery life is not stellar The battery life is not stellar. I have the motion sensitivity turned off and the battery still only last for about two days. Also sometimes I need to press the lock button twice in order for the door to lock. Therefore I now need to press the lock button and wait to make sure the gate is actually locked which is pretty annoying.