Product dont work like they advertise* Sensor dont work properly i never get notify.. Also if some one knocks gate Button still dont notify.. Worst part cannot hear on 2 way talk on app , And i been contacting support for almost 2 and 1/2 months still not fix . the only answer i am getting from support they having issue and they are working on it and its been more than 2 months still not fix and still waiting to be fix.. I Don't Recommend this product to anyone

Unreliable Unreliable! Every few weeks has a new problem. It either stops working which causes everybody to be stuck outside until somebody with a physical key can come to open the door and reset the whole thing or a newly discovered issue which shows the battery to have 75% battery one minute, and next minute the whole thing sutra off because the battery is totally drained. The support is useless. All the do is try to tell you to reset the device which is ridiculas since anybody who gets this lock is getting it to use it remotely to allow people in or out or allow users to use their unique access code to get in to the house but when you have to be there physically to unlock the door with your key and reset the lock, you can never trust this lock to work properly when you are away!

Not a competitive door lock. Get something else. The battery life is terrible. You cannot lock and unlock the door whenever you want. The video services were originally advertised for free now cost money. Voice services are buggy at best. For the price of this there are way better options.

The battery life is not stellar The battery life is not stellar. I have the motion sensitivity turned off and the battery still only last for about two days. Also sometimes I need to press the lock button twice in order for the door to lock. Therefore I now need to press the lock button and wait to make sure the gate is actually locked which is pretty annoying.

this is the second Gate with first one… this is the second Gate with first one never have a problem the second one is nightmare 🤦🏽‍♂️🤦🏽‍♂️ never worked and costumer service is the worst . I tried to change to a new one for 3 weeks without any resolution from then . finally someone told that they will send me a replacement and I am waiting for week and nothing happens.