I feel safe and secure with Gate I feel safe and secure with Gate. The main advantage is while I’m away, because of the video recordings, I know that nobody entered my house, unless I authorized them to do so with their pin code. I can also easily track and see when my house keeper comes to the house and leave through the embedded camera. I am happy that I landed on Gate, instead of getting a seperate camera doorbell and a seperate keypad lock. The Gate lock has it all and it is much cheaper than buying a seperate Ring doorbell, a seprate Schlage keypad lock and even a wifi hub to connect my lock to wifi! The fact that the battery is rechargeable also makes Gate much more affordable than other locks than consume AA batteries frequently.

I HAVE OWNED TWO OF THESE LOCKS BOUGHT… I HAVE OWNED TWO OF THESE LOCKS BOUGHT AT THE SAME TIME, THEY HAVE NEVER WORKED. NOW IM TOLD THEY ARE OUT OF WARRANTY. YOU CAN EXPECT THE WORSE CUSTOMER SERVICE RESPONSE TIME AND NOW IM DISCONNECTED FROM THE HOST SITE. THEY SENT ME A RETURN LABEL ITS BEEN 6 MONTHS STILL NO REFUND! CLASS ACTION SUIT. DO YOURSELF A FAVOR CHOOSE ANOTHER BRAND.

Not a competitive door lock. Get something else. The battery life is terrible. You cannot lock and unlock the door whenever you want. The video services were originally advertised for free now cost money. Voice services are buggy at best. For the price of this there are way better options.

functionality of product First of when buying this no one tell you about the subscription that comes along with it. And for some reason the product keeps getting jammed even though it moves very freely by hand. It seems as if it does not have enough power to actually move the lock, therefore leaving anyone with out a key outside . I’m strongly considering returning it for my money back. One day with it and I’m having so many issues do to this product

Extremely poor customer service Extremely poor customer service. My Gate Lock stopped working. I reached out several times for assistance to no avail.