Andre L
GBLate but arrived. Order came in 1/3/23 Never received my order. Paid for 2 headlights. Never got tracking, never got any other responses to 4 inquiries about it about first reply, which said they would have it out to me before COB that day. Didn’t happen and nothing as of today. Ordered almost a month ago. UPDATE 1/3//23 order has arrived. Lights are actually very nice. I’m not sure what happened with the communication or why it took over a month but at least I have my order.
Margaret
GBFinally got the product in the mail EDIT: I changed my review to reflect a couple of things: 1) As luck would have it, the day I wrote a 1-star review because I hadn't received the product in over a month, the headlamp arrived in the mail. And 2) The product itself is great. I didn't post 5-stars because the companies communication with me was absent. Prior review: I ordered a headlamp on November 18 and here it is a month later, down almost $30 and no headlamp received. One contact number on their website that only goes to voice mail and there is nothing that identifies it as Bionix. They do not respond to emails either. I've engaged my credit card company to get my money back.
Aldo Bonetti
GBFor the price I ordered about 12 to… For the price I ordered about 12 to give as gifts, so far compliments and more compliments, I would like to sell it in my store, it's a pretty good headlamp and delivers on its promises! Very bright, the wave sensor works great, and it's sensitive singer, just hope you're not one of those that moves your hands so much hehe ! Great headlamp
Rodney Polly
GBThe order took right at a month to get The order took right at a month to get. Got an email a few days after the order saying your order shipped. No feedback on any shipping status or trackingnumber. After 3 weeks sent an email asking for an update and all I git back was a email stating "we are a small company and we will see if we can find out what the delay is". Never got an update. After about 9 days it showed up, well after my trip that I had ordered the headlamp for. By the way I live in the same state ( less than 200 miles) from the company. As far as the headlamp, it is no better than one you would spend $10.00 for at Walmart. I'm all for small business and understand issues happen but you should at least communicate to the customer in a timely manner. If I could give 0 stars, I would.
angella s
GBIt is worth more than what you pay, it is fantastic! So I ordered this fantastic headlamp for my husband, he loved it and it has worked great for his daily chores or night walks with our dog. But you must take into account the following: The headlamp arrives without a battery, so you will have to charge the battery for a few hours for the first time until you see a green light that will indicate that it is ready to charge! You may be scared thinking that the headlamp does not work but you just have to put it on charge. In general, I must say that it shines much brighter than expected, it has 10 modes and is suitable for many activities or tasks. Regarding the price and quality you get more than what you pay for !!! so definitely worth the purchase.