Extremely Frustrating Experience Making the order and their taking my money went smooth as glass. EVERYTHING after that was a frustrating mess. It is simply impossible to contact anyone in the company, from supervisor on down, by phone. The only nu.ber I could find went to a worthless recording. Multiple, MULTIPLE email requests for a phone call or contact of any kind by a supervisor went unanswered. The only time any action was taken with my order was (surprise surprise) on the days I sent emails requesting to cancel my order. Even then, after they supposedly shipped the order, it sat in their warehouse woth a label created, but not being picked up by the carrier for a week, until I sent yet another email saying to just cancel the order. Surprise, again, that day it was released to the carrier...Oops, sorry, can't cancel now... Utter lack of Customer Service Just a complete Charlie Foxtrot

The multiple types of light brightness and colors are exactly what I was looking for carrying mail! Shipping glitz caused a delay in receiving but once I received I immediately started using carrying mail in the evening. The light broadcast is tremendous and the hand swipe option for turning off n on is very helpful!

Bionic headlamp It took a lot longer to get than was advertised and when it arrived the order was not correct. I ordered and paid for two headlamps and recieved one headlamp and two keychain lights

Finally got the product in the mail EDIT: I changed my review to reflect a couple of things: 1) As luck would have it, the day I wrote a 1-star review because I hadn't received the product in over a month, the headlamp arrived in the mail. And 2) The product itself is great. I didn't post 5-stars because the companies communication with me was absent. Prior review: I ordered a headlamp on November 18 and here it is a month later, down almost $30 and no headlamp received. One contact number on their website that only goes to voice mail and there is nothing that identifies it as Bionix. They do not respond to emails either. I've engaged my credit card company to get my money back.

Slow shipping Slow shipping, if you are not in a hurry, wait for this headlamp because it will be worth it. It says it has 1500 lumens, but I think when you use the dual mode and turn on all the led strips, it looks like 3000 lumens. but keep in mind that this super bright mode will drain your battery in less than 4 hours, so use this mode sparingly. it has 8 more modes that you can safely use as long as you want and it will last you up to 3 days on battery.