If I could give less stars If I could give less stars, I would. I ordered a total of 3 units on December 3rd, 2022 and haven't received anything yet (the date of this writing is January 3rd, 2023). I have called and left voicemails with no replies; I have emailed many times and received two cryptic responses - both promising that I will receive my orders in either 3 to 5 business days, or 3 to 7 days, both with guarantees that this isn't a scam. The last reply was last week - promising tracking info. Haven't heard anything yet, and I've sent two more emails since then looking for the tracking info. I asked for either a refund or my items. Seems like a bogus company at this point, and I would urge others to steer clear of these fraudster.

I ordered 2 headlamps and Nothing I ordered 2 headlamps and recieved email confirmation. Later I received an email saying my order had shipped but the tracking info was left blank. I contacted customer service and received an apology and a picture of mail bins filled with orders but still no tracking info. 2 weeks later I contacted them again and this time recieved and apology that they had gotten in too many orders and where waiting on more product. I also noticed some other irregularities in the emails so I asked them about canceling my order. They have yet to respond again.

Scam I ordered the headlamp and they… Scam I ordered the headlamp and they took the money from my credit card right away. I never received the headlamp. I sent emails and called the phone number but nothing worked. I filed a complaint with my credit card company and they put the money back into my account. I then received an email from Bionix saying that my headlight had shipped. That was 2 weeks ago and still no headlamp. Calls and emails are not answered. This company has great advertising but no product to deliver. Complete scam look elsewhere.

Never received my 2nd order Never received one of my orders from November 2022. I've sent email after email. I finally received one order in January. I still haven't received my second order placed same day. So until I receive it my rating will stay a 1.

Slow shipping Slow shipping, if you are not in a hurry, wait for this headlamp because it will be worth it. It says it has 1500 lumens, but I think when you use the dual mode and turn on all the led strips, it looks like 3000 lumens. but keep in mind that this super bright mode will drain your battery in less than 4 hours, so use this mode sparingly. it has 8 more modes that you can safely use as long as you want and it will last you up to 3 days on battery.