Rodney Polly
GBThe order took right at a month to get The order took right at a month to get. Got an email a few days after the order saying your order shipped. No feedback on any shipping status or trackingnumber. After 3 weeks sent an email asking for an update and all I git back was a email stating "we are a small company and we will see if we can find out what the delay is". Never got an update. After about 9 days it showed up, well after my trip that I had ordered the headlamp for. By the way I live in the same state ( less than 200 miles) from the company. As far as the headlamp, it is no better than one you would spend $10.00 for at Walmart. I'm all for small business and understand issues happen but you should at least communicate to the customer in a timely manner. If I could give 0 stars, I would.
Bryan Davis
GBBought 3 of these lights, disappointed. Bought 3 of these lights. Had the impression that the front light(s) and the side (pinpoint) light could be used simultaneously. That is not the case. Also thought all 3 lights could be used in white color simultaneously... nope. Disappointed with the hand gesture off/on feature doesn't work well. Goes off and on by itself.
Jennifer
GBI have 3 things to say about the Bionix… I have 3 things to say about the Bionix headlamp, first is that you will not be disappointed with the brightness, it really lights up a lot, a powerful white light! So much so that it could blind you ( a bit of a joke ) secondly the shipping was not that fast but I received the product and for me that's what matters. Lastly, I think it's a great price with a very good quality! Not bad for me!
Crystal Yancey
GBNever received my order I ordered 4 headlamps in November 2022. After multiple emails to customer service and "apologies" I still haven't received them. It's now August 2023. I'm still trying to get my money back.
Tammy Billington
GBNever received my 2nd order Never received one of my orders from November 2022. I've sent email after email. I finally received one order in January. I still haven't received my second order placed same day. So until I receive it my rating will stay a 1.