I have 3 things to say about the Bionix… I have 3 things to say about the Bionix headlamp, first is that you will not be disappointed with the brightness, it really lights up a lot, a powerful white light! So much so that it could blind you ( a bit of a joke ) secondly the shipping was not that fast but I received the product and for me that's what matters. Lastly, I think it's a great price with a very good quality! Not bad for me!

Slow shipping Slow shipping, if you are not in a hurry, wait for this headlamp because it will be worth it. It says it has 1500 lumens, but I think when you use the dual mode and turn on all the led strips, it looks like 3000 lumens. but keep in mind that this super bright mode will drain your battery in less than 4 hours, so use this mode sparingly. it has 8 more modes that you can safely use as long as you want and it will last you up to 3 days on battery.

Extremely Frustrating Experience Making the order and their taking my money went smooth as glass. EVERYTHING after that was a frustrating mess. It is simply impossible to contact anyone in the company, from supervisor on down, by phone. The only nu.ber I could find went to a worthless recording. Multiple, MULTIPLE email requests for a phone call or contact of any kind by a supervisor went unanswered. The only time any action was taken with my order was (surprise surprise) on the days I sent emails requesting to cancel my order. Even then, after they supposedly shipped the order, it sat in their warehouse woth a label created, but not being picked up by the carrier for a week, until I sent yet another email saying to just cancel the order. Surprise, again, that day it was released to the carrier...Oops, sorry, can't cancel now... Utter lack of Customer Service Just a complete Charlie Foxtrot

Finally got the product in the mail EDIT: I changed my review to reflect a couple of things: 1) As luck would have it, the day I wrote a 1-star review because I hadn't received the product in over a month, the headlamp arrived in the mail. And 2) The product itself is great. I didn't post 5-stars because the companies communication with me was absent. Prior review: I ordered a headlamp on November 18 and here it is a month later, down almost $30 and no headlamp received. One contact number on their website that only goes to voice mail and there is nothing that identifies it as Bionix. They do not respond to emails either. I've engaged my credit card company to get my money back.

The order took right at a month to get The order took right at a month to get. Got an email a few days after the order saying your order shipped. No feedback on any shipping status or trackingnumber. After 3 weeks sent an email asking for an update and all I git back was a email stating "we are a small company and we will see if we can find out what the delay is". Never got an update. After about 9 days it showed up, well after my trip that I had ordered the headlamp for. By the way I live in the same state ( less than 200 miles) from the company. As far as the headlamp, it is no better than one you would spend $10.00 for at Walmart. I'm all for small business and understand issues happen but you should at least communicate to the customer in a timely manner. If I could give 0 stars, I would.