Terrible customer service. I have 3 to return Terrible customer service Want to return 3 lamps came too late for Christmas and they liked the ones better that we ordered so we could get in time. These are too heavy compared to the the one from Amazon we bought. They will not answer phone, emails, nothing. Better Business Bureau or other agencies to be notified if I do not hear back from them.

I'm electrician plumber in heat and air… I'm electrician plumber in heat and air guy and once you put the light on the mold you have to go through so many switches to cut it on and off it just needs one light one mold on off bright or dim I don't like the light I'd really like to have my money back

I ordered 2 headlamps and Nothing I ordered 2 headlamps and recieved email confirmation. Later I received an email saying my order had shipped but the tracking info was left blank. I contacted customer service and received an apology and a picture of mail bins filled with orders but still no tracking info. 2 weeks later I contacted them again and this time recieved and apology that they had gotten in too many orders and where waiting on more product. I also noticed some other irregularities in the emails so I asked them about canceling my order. They have yet to respond again.

Extremely Frustrating Experience Making the order and their taking my money went smooth as glass. EVERYTHING after that was a frustrating mess. It is simply impossible to contact anyone in the company, from supervisor on down, by phone. The only nu.ber I could find went to a worthless recording. Multiple, MULTIPLE email requests for a phone call or contact of any kind by a supervisor went unanswered. The only time any action was taken with my order was (surprise surprise) on the days I sent emails requesting to cancel my order. Even then, after they supposedly shipped the order, it sat in their warehouse woth a label created, but not being picked up by the carrier for a week, until I sent yet another email saying to just cancel the order. Surprise, again, that day it was released to the carrier...Oops, sorry, can't cancel now... Utter lack of Customer Service Just a complete Charlie Foxtrot

The multiple types of light brightness and colors are exactly what I was looking for carrying mail! Shipping glitz caused a delay in receiving but once I received I immediately started using carrying mail in the evening. The light broadcast is tremendous and the hand swipe option for turning off n on is very helpful!