Relying on Evri as your delivery… Relying on Evri as your delivery service is a big mistake. Had I know, I wouldnt have bothered ordering. Needless to say tracking for Evri was complete rubbish and a waste of time staying in to receive.

Woeful customer service I bought a selection of small bore 90 degree elbows from here. When I received the order I discovered the diameters were larger than that quoted in their technical specs. This meant they were unsuitable for my application. It took me a month to be able to return them. Their returns web portal didn’t work and they refused to provide an alternative solution. I made multiple phone calls and emails but was continually fobbed off with excuses and a display of complete apathy in resolving the issue. When they finally did give me a returns label, I still had to chase the refund once they’d been delivered back. Extremely poor customer service and non-existent aftercare. It’s a shame really because the quality of material and construction is actually pretty good. The bigger hoses are probably alright, but I won’t be going back. Ever.

Slightly underwhelmed but in general ok Ordered some couplers, a 45 and 90 degree aluminium bend. Package was well packed delivery was quick but once I opened the box I was abit disappointed with the really roughly cut couplers I received, aluminium bends were great. I did go back to the website and see it is stated that the couplers are tailor made rather than manufactured to the sizes so something to bare in mind. Overall not bad

Lack of customer service Rung up to place an order, had some rude guy answer whom told me to order through their site instead... Firstly, why have a order line if you don't want to accept orders through it, secondly, where is the customer service skills... We are a vehicle based business building customized race vehicles so we order quite a bit. This guy obviously needs less workload. Parts are good quality however, delivery can be temperamental but overall a good business with a wide variety

Poor service Items listed on site as in stock when they weren't causing a delay in delivery. Delivery company were then late delivering items and ASH weren't very helpful in the ordeal. Then once I'd finally received items, pipes had burr on the inside edges. Not what you would expect when you pay good money for these parts. Samco have all my future business.