Poor service Items listed on site as in stock when they weren't causing a delay in delivery. Delivery company were then late delivering items and ASH weren't very helpful in the ordeal. Then once I'd finally received items, pipes had burr on the inside edges. Not what you would expect when you pay good money for these parts. Samco have all my future business.

I ordered and paid for 20L of Adblue… I ordered and paid for 20L of Adblue (for diesel cars) via ebay, they only shipped 10L and wouldn't respond to my request for either a part refund or the balance of the order. So I opened a case against them on ebay to which their only response was "close the case before we can respond"! Obviously I didn't and now ebay have part refunded me. These people tried to rip me off...

Not a real company They wont take phone calls because they are not a real company. They have multiple websites and ebay accounts collecting orders. They do not make or have the product them selves so they have no idea if they can fulfil the order. The product will come from other suppliers with no quality control. Be aware, if you cannot speak direct with the company making the product dont buy from them.

Woeful customer service I bought a selection of small bore 90 degree elbows from here. When I received the order I discovered the diameters were larger than that quoted in their technical specs. This meant they were unsuitable for my application. It took me a month to be able to return them. Their returns web portal didn’t work and they refused to provide an alternative solution. I made multiple phone calls and emails but was continually fobbed off with excuses and a display of complete apathy in resolving the issue. When they finally did give me a returns label, I still had to chase the refund once they’d been delivered back. Extremely poor customer service and non-existent aftercare. It’s a shame really because the quality of material and construction is actually pretty good. The bigger hoses are probably alright, but I won’t be going back. Ever.

Ordered a quantity of 5 silicone boost… Ordered a quantity of 5 silicone boost and coolant hoses in Black on a Tuesday, they then phoned me late on Thursday saying they didn't have Black, please pick another colour. I suggested send them all out in Red. When they turned up ASH have sent me 4 hoses in Red and one in Black, not quick brilliant service but it will have to do.