Terrible service Terrible service Ordered a couple of parts yesterday morning and paid extra for next day delivery. I received a confirmation through and then heard nothing. Had to call twice today to find out where my parcel was or whether I could track, the first time I was left on hold for 20 minutes and then hung up on. The second time, I was told that they won't be able to deliver my parcel today despite the guarantee of next day delivery if purchased before 1pm the day before! Incredibly frustrating that nobody from the company communicated this to me and I had to chase them for an update. I urgently needed this product today and have been massively let down by them. Very poorly run and shoddy customer service.

I ordered and paid for 20L of Adblue… I ordered and paid for 20L of Adblue (for diesel cars) via ebay, they only shipped 10L and wouldn't respond to my request for either a part refund or the balance of the order. So I opened a case against them on ebay to which their only response was "close the case before we can respond"! Obviously I didn't and now ebay have part refunded me. These people tried to rip me off...

We have used this company for many… We have used this company for many years and cannot fault their service. The counter service at Mirfield is first class, the product is excellent and as the local Bus Museum, we have many requirements that are always met first time. Well done from all at Dewsbury Bus Museum

Ordered a quantity of 5 silicone boost… Ordered a quantity of 5 silicone boost and coolant hoses in Black on a Tuesday, they then phoned me late on Thursday saying they didn't have Black, please pick another colour. I suggested send them all out in Red. When they turned up ASH have sent me 4 hoses in Red and one in Black, not quick brilliant service but it will have to do.

Poor service Items listed on site as in stock when they weren't causing a delay in delivery. Delivery company were then late delivering items and ASH weren't very helpful in the ordeal. Then once I'd finally received items, pipes had burr on the inside edges. Not what you would expect when you pay good money for these parts. Samco have all my future business.