I sent 2 phones and a watch in… I sent 2 phones and a watch in February, the boxes arrived really quickly . I took them to UPS after 3 weeks I sent an e mail for a status. The web site was still showing not received . The e mail said they had then and the were behind. Then I got paid for a phone week later paid again for the watch. Now the last phone is still showing received on the web site. I had another e mail saying the would update me by the 27th March. Still nothing. I full appreciate when a company gets behind but poor feedback and not hitting your own targets is not acceptable. So come guys feedback to your customers and stop accepting more phones than you can process.

My 1st time experience. Instructions were pretty clear, I received the packaging materials and instructions as stated. It took about 2 weeks from the day I mailed the box to when I received an email with an e-credit card for the amount I expected. That's the only thing I didn't like, I would have preferred a check or a prepaid credit or debit card that I could use anywhere. How do you buy something on line for exactly $23?

I filled in their questions honestly then they bait-and-switch! I filled in their questions 100% honest. Accepted their $7 offer figuring it was better than NOT recycling. Then they write back telling me my device is worth $0 as if I lied. They spent more in postage than just paying me my $7 but it's their loss.

Wasn't sure but gut said, "Do it!" Looked all over amazon, ebay, best buy, etc., etc., for a quality used iphone and just wasn't finding what we wanted for a good price. Saw that someone mentioned TradeMore online so I had a look, read the positive and negative but had a real good gut feeling about it that I did not have with the others. Happy I trusted my instinct because we received a fantastic fully functioning iphone 11 at a great price. Arrived before we knew it and are extremely happy.

Phone came locked I ordered from Trademore and within 2 days time the "new" phone was sitting at my doorstep. Supposedly I needed to sign for it, but it was just dropped outside my apartment building. Opened it up and the phone is in excellent condition. Here's the kicker. The phone is locked and I can't unlock it. Their customer service is only available during weekday work hours while my carrier's IT department is laughing at me purchasing from a used retailer.